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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great and helpful

5
They provide excellent service and together with great customer service, make them one of the best in the industry. I have no hesitation in recommending them to anybody. Reviewed on: 23rd May 2022

Life changing

5
After getting in quite abit of debt feom an ex partner after months of stress and panic pay plan have set an affordable payment to help me pay my debt off which has left me stress free ! Reviewed on: 23rd May 2022

So understanding and none judgemental

5
I was nervous to ask for help and rather embarrassed too but Payplan made me feel at ease and go above very and beyond to help me. Reviewed on: 23rd May 2022

No more sleepless nights worrying about my debt !

5
Great customer service , very understanding. . Highly recommended Reviewed on: 23rd May 2022

Greatful

4
I had got myself in a mess and with the cost of living increasing I was struggling to live on my wage. When I call I was embarrassed but they made me feel good and understood my situation. Reviewed on: 23rd May 2022

Lifesavers

5
We were close to falling over but they pulled us back in Reviewed on: 23rd May 2022

A very Great Service

5
If I could Vote a 100 times more I would do so As you have help me in many ways. I now have peace of mind. The people I have dealt with are Kind and Polite Keep up the good work as I know you have help many people. A BIG thank you Reviewed on: 23rd May 2022

Helpful, knowledgeable and efficient

5
All staff are helpful, knowledgeable and efficient. They have a high standard of service and show great empathy which is important. The technology such as live chat and ability to view and update your plan is also very good. Reviewed on: 23rd May 2022

Highly recommended

5
Always understanding company that you can still have difficulty with payment even when quote was agreed. Hardly recommend! Reviewed on: 23rd May 2022

Extremely helpful

5
Always there to help and explain Reviewed on: 23rd May 2022

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