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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Good, helpful service

5
Quick and helpful all the time. Easy to use and understand Reviewed on: 23rd May 2022

A massive help

5
Payplan took all my worry away and made it easy to regain control of my finances Reviewed on: 23rd May 2022

Stress taken away

5
I was on the verge of suicide and didn’t know which way to turn, I always tell people who are struggling to contact payplan as they put you at ease and very approachable. A great service Reviewed on: 23rd May 2022

Outstanding customer service

5
The shame and pain of having to go through and set up my IVA was dealt with amazingly by these guys. They have been so supportive throughout my IVA so far especially when going through the pandemic and my buisness was on the decline and having to deal with personal and mental health issues because of it. They are so understanding and empathetic I highly recommend this company. Thank you for everything you have done and are doing. Reviewed on: 23rd May 2022

Payplan so easy

5
Been with payplan for a while now and never had any problems whatsoever. Taken all the stress and hassle away Reviewed on: 23rd May 2022

Helped me through some very hard times

5
Payplan are the best constantly in touch Keep me up to date with my dept , very helpful and understanding .they got me through my darkest times without their help I don’t know where I would be today Reviewed on: 23rd May 2022

Excellent Support

5
Always there to help - no problem too small Reviewed on: 23rd May 2022

Help when it is most needed in life.

5
Payplan have helped me get from having my house re possessed with huge (over £25k) credit and overdraught bills on top to being on the point of paying off my mortgage and reducing the credit bills to a more managable £17k. Over the next year or so the money I am paying to my mortgage will be available to clear the remaining debts. All through this Payplan has been at the end of a phone line with advice and help in seeing the end of the tunnel and reducing despair. Its not to much saying they have been a lifeline and critical friend to me. Reviewed on: 23rd May 2022

Life altering support

5
I dotn care to imagine where my life would be without payplan. Their support and guidance has helped me through such difficult times, without their help I wouldn't be able to be saving for a home, be on top of my debts and live a life that isn't riddled with financial anxiety. Reviewed on: 23rd May 2022

Excellent confidential service

5
Very happy they sorted out my debts in a matter of weeks and listened to the choice I wanted to make. Highly recommend. Reviewed on: 23rd May 2022

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