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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Amazing

5
Payplan give me back my life after struggling with my finance due to covid 19 and child custody court case.They are simply the best Reviewed on: 23rd May 2022

Thank You For All Your Assistance

5
Staff are always knowledgeable, helpful and informative when providing or giving you information. It is an invaluable service provided to many people who have a change in circumstances through no fault of their own that can then mean they find themselves in financial trouble and hardship. Until you have experienced something like this in your life, you don't truly understand it at all. Thank you Pay Plan for all your help and assistance over the years, I am really so grateful and thankful to you. Reviewed on: 23rd May 2022

Superb service

5
I approached Payplan after bad luck and spiralling debts made me think I had no where left to turn. After a friends recommendation, Payplan's help got the situtation under control and I have since passed their details to several friends. Reviewed on: 23rd May 2022

Helpful, supportive and reassuring

5
Pay plan have been the most supportive helpful and reassuring people to help us solve our financial problems. They took away the helplessness’s we were feeling and helped us to focus and formulate a constructive manageable way forward. Thank you Payplan. Reviewed on: 23rd May 2022

There to help

5
I was in a mess and Payplan gave me my life back. The phone calls and letters stopped and I stopped feeling so ill and that there was nowhere to go. Just make the call and get your life back on track Reviewed on: 23rd May 2022

Fantastic support

5
Advisors are all caring and take the time to go through options and help you. They make you feel comfortable. Reviewed on: 23rd May 2022

Friendly, patient, clear support about debt

5
Friendly, patient, clear support regarding an area we do not talk about enough, money and debt. Wise advice and supportive communications. A friendly non-judgemental voice at the end of the phone. Highly recommended. Reviewed on: 23rd May 2022

I am impressed

5
Very professional team, also very prompt, all of them faves me all the information I need to get a good decision and they have a lot of patience explaining all the aspects. Reviewed on: 23rd May 2022

Excellent service and friendly staff

5
Payplan could not have handle my situation any better. Totally made me feel at ease, understanding and 100% customer focused. A big weight has been lifted of my shoulders. I cannot thank them enough for their help. Gets a well deserved 5 stars from me. Reviewed on: 23rd May 2022

Professional, friendly, reliable.

5
When I first contacted Payplan, the advisors I spoke to were all very professional, understanding and friendly. It can be difficult to talk about finances but they made it so easy. A realistic budget was then drawn up for me. Payplan helped me to take those initial steps towards improving my finances. In addition to this, my mental health and well-being has vastly improved knowing I’m working towards my goal of being debt free! Thank you to the team at Payplan. I’m sure you’ve made such a positive contribution and impact on so many more people than just me! Reviewed on: 23rd May 2022

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