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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great communication

5
Initially, I was very unsettled about going on DMP, but PayPlan were recommended by Experian and so after reading the reviews, I decided to apply with them. It was nice to have the option to either phone or to set it up on live chat as I was embarrassed to be doing it. However, I was never made to feel guilty by the adviser and she was very efficient throughout. I didn't feel it was a difficult process, as had all the information needed for the questions asked. A decision was made very quickly and from that moment, already felt a bit of relief, knowing someone could help me. Although only been a couple of months in, I have managed to get answers to any queries and concerns immediately and had my mind put at rest. Would absolutely recommend PayPlan to anyone who is in need of help and don't hold back of you feel embarrassed, as this company will put you at ease 100%. Reviewed on: 22nd May 2022

PayPlan are Excellent

5
Very helpful and efficient and the app is easy to use Reviewed on: 22nd May 2022

big help

5
Payplan helped us when we need the most, given us advice how to sort our debts and live a better life Reviewed on: 22nd May 2022

Brilliant servise

5
Brilliant service gives you piece of mind. Reviewed on: 22nd May 2022

Great company

5
Great communication and take the stress of been in debt away. Reviewed on: 22nd May 2022

Excellent Debt Management with a personal touch

5
Great Company who treat you like a Individual. Also non-judgemental in your situation and very supportive. Reviewed on: 22nd May 2022

peace of mind and support

5
They deal with everything for you they ensure you can afford the repayments too Reviewed on: 22nd May 2022

My own experience

5
I would highly recommend Payplan they have been a God's send to me always there to help very understanding and the support is marvellous what they give me I highly recommend them Reviewed on: 22nd May 2022

Excellent service

5
So far this company has helped me with a better life with worrying over dept. Easy to use service thank you Reviewed on: 22nd May 2022

So helpful,

5
Having money problems a couple of years ago, I had to make a concerted effort to try and sort my debts out. From the initial phone call, to contacting my debtors, it's been a very helpful experience. Any problems I had or have, I message them and I'll have a reply within a day. I'm so pleased that I use PayPlan to help me get back my life. Reviewed on: 22nd May 2022

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