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PayPlan: Debt solutions reviews

Name: Debt solutions
Rating: 4.94 (22303 reviews)

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4.94

Based on 22,303 reviews, last reviewed 22nd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024

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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

The no 1

The only company to choose when your on your arse and need help easy to talk too and you know they care Reviewed on: 21st May 2022

Wish I had rang them earlier

My Bank thankfully first made me aware of PayPlan, when I eventually and reluctantly rang them for help and advice, due to my circumstances drastically changing and taking a downward spiral, due to developments in my life because of the Pandemic. My mum had died from Covid, so I was going through one of the worse times in my life and grieving for my lovely mum too. I hadn’t even fully opened up to my close family or friends, fearing they would judge me and also, they too were grieving. Feeling devastated, embarrassed, ashamed and exhausted from lack of sleep, caused by all the stress, I was unsuccessfully trying to muddle through sorting things and cope with it all on my own. Not! I rang their number as advised by my Bank and felt so relieved, once I knew how understanding and helpful PayPlan are. I only wish I’d heard of them sooner and a lot of my stress would have been avoided. They are professional but approachable and every person I spoke and listened to, from the word go and have corresponded with since, have been a reassuring, calming and gave trusted guidance. They initially got me through and are still helping me with one of the worst and most distressing times of my life. They set up a plan for me and explained every step and development in a calm, knowledgeable and reassuring manner. Every single member of staff that I’ve dealt with since, are exemplary. They are so understanding, patient and efficient and are also prompt in sending information to me, if needed and in replying to any correspondence I send to them. All in all, they took a massive weight off my shoulders and I know I can 100% trust their guidance. So pleasant to deal with too. I’m a changed person because my stress levels are now more controlled and I know I can fully rely on them if I have any queries or worries. The first step to asking for help, when you feel in such isolation and despair, is the hardest. They reassured me I wasn’t being weak in asking for guidance and help, it showed strength and courage. I believe that now. Their words and encouragement in a very dark stage of my life, lifted me out of that darkness and I am so glad my pride lessened (desperation!) and I made that first phone call to them. I am so grateful for their guidance, expertise, knowledge and help. I prayed so much for help and that calm, reassuring help arrived, in the form of PayPlan. I hope they realise what a massive difference for good, they have made to the quality of my life now. I have told them and thanked them; so I hope they do. So once again…Thank you, so much to everyone at PayPlan. You really are Angels without wings! Reviewed on: 21st May 2022

They have helped me no end

Been in a DMP for over a year they’ve been very helpful setting me up. I just wish I could get debt free faster but I’ll get there. Hopefully one day. Thanks for everything. Reviewed on: 21st May 2022

Always helpful

The Payplan team are always helpful, non judgemental and sort most things out for you whenever they can.. highly recommend the team for anyone struggling financially. . Reviewed on: 21st May 2022

Above & Beyond!

I’m on my fifth year of my IVA and I honestly can’t fault any of the service from Payplan. They’ve been so helpful from the start, understanding and caring the whole way. I was nervous when I made the first call as I thought i would be judged but it’s never like that, and their advisors will do the best to make you feel that way. If you’re in a sticky situation i would 100% recommend this company. Reviewed on: 21st May 2022

So kind

Without fail, ever time I speak to people at Payplan they are so kind, so professional and so helpful. I cannot thank them enough Reviewed on: 21st May 2022

Very helpful and understanding

Payplan were incredibly helpful in helping me with my finances. And they did so with kindness and compassion during what was a stressful time for me Reviewed on: 21st May 2022

Review

I was referred to PayPlan through work and they have been great in helping me work towards being debt free. The staff are really helpful and are helpful an professional but make sure with you commuting to an IVA as I was informed it would be Discreet, however it wasn’t fully and it’s caused a family issue. Other than that a good debt advice service. Reviewed on: 21st May 2022

They gave me my life back

I'm so grateful to PayPlan for all the support they have given me over the last few years. Without the support, I dread to think how things would be today. They are always there with an answer to a query quickly and to offer solutions that I may not have considered Thank you PayPlan Reviewed on: 21st May 2022

Very knowledgable and helpful

I've been with payplan for several years now and have found to be very helpful and polite. If there's any issues they always contact me and always reply to any messages I send them within a day. Very understanding of my situation with debt which has really helped me alot and bad me feel less stressed and embarrassed. Reviewed on: 21st May 2022

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PayPlan: Debt solutions reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review PayPlan: Debt solutions now

PayPlan Debt solutions reviews (22303)

The no 1

Wish I had rang them earlier

They have helped me no end

Always helpful

Above & Beyond!

So kind

Very helpful and understanding

Review

They gave me my life back

Very knowledgable and helpful

Review PayPlan: Debt solutions now

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