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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

The Removing of Stress

5
Signing up to Payplan's free service meant an end to lender's phone calls and letters and to an empty bank account two weeks before pay day. I was able to manage my life confident that the constant threat of bailiffs and court action had been removed. Reviewed on: 21st May 2022

Peace of Mind

5
Payplan debt solution has enabled me to gain control of my finances giving me relief from stress and peace of mind. I am able to move forward with confidence safe in the knowledge that Payplan are supporting me every step of the way. Reviewed on: 21st May 2022

So helpful and caring, affordable plan

5
When I was so worried they put my mind at ease - there was a way out and that I could pay back this huge amount of money(to me) I’d been left to pay off by an ex partner. The review every year leaves me able to manage and slowly pay off my debts with no interest. So grateful for this company, five star x Reviewed on: 21st May 2022

Great stress breaker

5
Really good service and everything was made crystal clear and all of my queries were answered. Reviewed on: 21st May 2022

Excellency is my rewards to you.

5
I have being with your company for some time now, yes recommendation of your professonal handeling my account is second to none, every one who are in needs of this service should get on board and live again, well done,PPL I'm very happy that i have chosen you. Your sincerly. T H STEVENS. Reviewed on: 21st May 2022

Awesome company with friendly and helpful advisors

5
I love PayPlan as they deliver excellent customer service, always on-hand. Whenever I need help, they are always there to help me out. Reviewed on: 21st May 2022

In a difficult situation, PayPlan has been so helpful and I'm so glad I chose to work with them.

4
In reviewing my options during financial difficulty, PayPlan was by far the most helpful and approachable company I came across. They guided me through the whole process and kept me updated consistently from enquiry to the commencement of my IVA plan. The have maintained great contact throughout my plan so far and the website is really simple to use for uploading documents, updating my budget and commicating with the PayPlan team. Reviewed on: 21st May 2022

Peace of mind

5
Excellent advice, always someone to answer any queries. Good communication throughout initial plan and after. We are not on our own. Reviewed on: 21st May 2022

5stars

5
Took a big weight off my shoulders Reviewed on: 21st May 2022

Supportive and understanding.

5
Payplan have always been supportive, understanding and helpful in finding a way for me to manage my finances in a manageable and affordable way at one of the worse times of my life. Thank you Reviewed on: 21st May 2022

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