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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Second to none

5
I’ve been with PayPlan for a number of years and I’ve not had any issues with them or my creditors, first class service. Reviewed on: 21st May 2022

Hassle free

5
Getting an iva through payplan was very straight forward and all the staff explained everything and were very helpful. Reviewed on: 21st May 2022

Good

5
It was good experience with pay plan Reviewed on: 21st May 2022

Excellent service

5
Friendly, reliable , good communication and very easy to set up a plan. Reviewed on: 21st May 2022

Payplan have taken away so much stress

5
Being in debt is extremely stressful but Payplan have genuinely made the process straight forward and have taken so much pressure off me. My case handler Karine is easy to talk to and always polite and able to answer nay questions or worries i may have. Reviewed on: 21st May 2022

Excellent Service

5
Pay Plan have been straight forward to work with.The staff are friendly and very knowledgeable.There is an ongoing commitment from them to support me in handling my debt issues.Nothing is too much trouble for them. Reviewed on: 21st May 2022

Amazing, helpful company

5
Payplan really have been a lifesaver for us! We are almost at the end of our IVA with them. All throughout our journey, everyone we have spoken to at payplan have been extremely helpful and completely non-judgemental. I would highly recommend them to anyone that is struggling with their debt. Reviewed on: 21st May 2022

Superb service over many, many years!

5
Never judgmental. Always kind, helpful and straight-forward. Thank you. Reviewed on: 21st May 2022

No hassle, no judgment

5
The first time ever to speak to someone with whose aim is to help you pay off your debt for your benefit and not for the creditor. It’s an easy process and the staff are patient and very helpful. This is a fantastic service Reviewed on: 21st May 2022

Recommend!!!

5
Everyone from PayPlan was always polite and helpfull. Thanks them I'm debt free now. Definitly recommended!! Reviewed on: 21st May 2022

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