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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Help when you need it.

5
It’s really useful when you need to make payment that you want to be secure.Pay in 3 helps for when you need to buy things that you just remember eg. Birthday’s, I’ve always found it very easy to use. Reviewed on: 20th May 2022

Great Service

4
No problems and all my bills are taken care of without me having to worry about them. Reviewed on: 20th May 2022

. Grateful

5
Very polite and friendly, great service making you feel at ease. Reviewed on: 20th May 2022

Pay plan have been extremely professional and understanding

5
Pay plan have helped me manage my debts in a way that gives me no stress but at the same time I am comfortably clearing my outstanding arrears. This way everyone is happy. I have already recommended them and will continue to do so. All phone operatives have been extremely helpful and always resolve any situation I have been in. Reviewed on: 20th May 2022

My DMP

5
It was a very difficult decision for me to make to enter into a DMP. Choosing Payplan was the right decision for me. Payplan have always been very helpful in answering any queries I have, always kept me informed of when my DMP is due for review. There is always someone available to assist without having to have a lengthy wait in a queue on the telephone, even during these difficult times as a result of the pandemic over the last two years Reviewed on: 20th May 2022

Superb Service

5
I was in financial difficulty and finding it hard to cope. I contacted Pay Plan for advice and support. They were supportive and understanding from the start. They have helped me get a Debt Management Plan in place. Which has allowed me to pay off my debts whilst still being able to treat myself and my family. I would highly recommend Pay Plan, they take all the stress away, deal with all the creditors and are always there to answer any questions! Thank for your support Reviewed on: 20th May 2022

Pain Free

5
Put quite simply....PayPlan took the pain out of dealing with my creditors for me. Reviewed on: 20th May 2022

Payment

5
Very easy to make payment and always keep you up to date with balance of all payments made Reviewed on: 20th May 2022

Friendly,professional

5
I got myself in a mess they help me out Reviewed on: 20th May 2022

Great service

5
Been advise to get in touch with Pay Plan because of my financial situation at the time and been into a debt management plan for over a year now.Great customer service and advice. Reviewed on: 20th May 2022

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