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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life Saver

5
This company saved my life and stopped me spiralling into debt, I owe them everything. They are so helpful I’d be on the street without them!! Reviewed on: 20th May 2022
James Maclachlan's avatar
James Maclachlan

Best debt management company in the country

5
I approached PayPlan in September 2009 for help with my out of control debts after a meeting with Citizens Advice Bureau. From that day till now they haven’t let me down. Very kind and understanding of my situation and helped me to reduce my debts by two thirds. I am still a happy client and recommend them to anyone. They are very knowledgeable, understanding and work for the desperate clients. Reviewed on: 20th May 2022
Ponraj Vasanthen's avatar
Ponraj Vasanthen

Very helpful and responsive

5
I am very happy about the collaboration with PayPlan. They are very helpful, understanding and responsive at all times, never judgemental and at all times supportive. They ve helped me in a very difficult situation, health and financial issues, during the pandemic situation. I am truly grateful. Reviewed on: 20th May 2022
Florentina Loredana Ionita's avatar
Florentina Loredana Ionita

Awesome

5
PayPlan are simple the best. The advisors were very helpful, kind, understanding and caring. And they achieved the best deal with my debtors on my behalf. Therefore leaving me a happy customer. Reviewed on: 20th May 2022
Mrs Lynn Phipps's avatar
Mrs Lynn Phipps

Weight off our minds

5
Set us back on the right track for our future Reviewed on: 20th May 2022
H Jennings's avatar
H Jennings

Highly satisfied with service.

5
I transferred to the USA and their service has been excellent. I also have the difficulty with having to convert to Dollars and back again. This I have managed to overcome. Reviewed on: 20th May 2022
William R Wood's avatar
William R Wood

Cared for throughout. So professional and understanding.

5
I have found the support, advice and guidance from PayPlan invaluable. Communication is key with everything and my queries are always responded to swiftly with great detail. Reviewed on: 20th May 2022
Mike Loomes's avatar
Mike Loomes

Great service from a great team !

5
Always there to help you! Quick replies to problems, and actually care about the problems you are facing. So refreshing to see a company care about their people without any gain ! Reviewed on: 20th May 2022
lemonmints's avatar
lemonmints

Always support if needed

3
Although it seems to take forever to pay the debts off the payments are manageable Reviewed on: 20th May 2022
V m's avatar
V m

Literally a life saver

5
I found Payplan at a time in my life where I truly couldn't see a way out of the financial hole I found myself in. I was struggling and didn't know how I would ever be able to get past that point. When I signed up with Payplan I really felt like I could breathe again. Everyone I've interacted with there have been patient, kind and understanding. The payments I make now are affordable and even though I have defaulted with some of my creditors, I know I would be in a worse situation had I not found Payplan. I'm so grateful to this company for taking the weight off my shoulders and allowing me to get to a place where I can see the light at the end of this financial difficulty. I can't thank them enough :) Reviewed on: 20th May 2022
Allie's avatar
Allie

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