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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service

5
Payplan helped me when I got into a situation I couldn't get out of - they were helpful and understanding every step of the way. Reviewed on: 20th May 2022

A excellent way forward

5
I needed a lot of help with my finances. I was assured after the first call that they could help and get me on the right track, and they certainly did. The reccomened I have a debt management plan. I pay one monthly affordable amount that is revised on a yearly basis. They contacted all my debtors and agreed with them one monthly amount to clear off all of my debts. Next year I will have paid off over 20 grand! There is a great app which shows all creditors, payments and remaining balances, I have one account manager who I have a phone number for, or I can email and who will reply that day. I recommend PayPlan to help anyone. Reviewed on: 20th May 2022

Very helpful

5
Very helpful and honest advice. Really supportive. Reviewed on: 20th May 2022

Great service

5
Easy to deal with and great communication Reviewed on: 20th May 2022

very helpful

5
I found PayPlan when I needed the most. They help me with my debt in a helpful and caring manner Reviewed on: 20th May 2022

Amazing

5
Payplan help us so much it was the best thing we did getting there advice, help and support Reviewed on: 20th May 2022

They are very helpful

5
I've been with them for a long time and they have helped for a long time Reviewed on: 20th May 2022

Supportive and understanding

5
Excellent and always understanding of my circumstances Reviewed on: 20th May 2022

Cannot Fault Them!

5
PayPlan have been such a fantastic help to me during my DMP journey. I started off with another provider but switched over after just under a year and I can say that the communication has been second to none. Every message I send has been responded to within 1 working day. Their employees are kind and empathetic and genuinely a pleasure to deal with. Reviewed on: 20th May 2022

Very helpful and kind

5
Very helpful and kind . Thank you very much Reviewed on: 20th May 2022

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