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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

PayPlanPlus changed my life

5
Contacting PayPlan is the best thing I have ever done. They really have changed my life. I have been in a continuous cycle of debt all my adult life. I was at a point when I didn’t know where to turn. I’d exhausted all my usual options - my mental health was at an all time low and I was drinking too much to numb the worry. I went on an online debt forum to ask for advice about a debt consolidation broker who had contacted me. I was rightly advised to steer clear of such fee-charging firms and to contact PayPlan straight away. It was like a weight being lifted off me. They didn’t judge me and were explained the process clearly and openly. That day I slept more soundly than I had done in years. I felt I could breathe again. My debts are now under control - as are my spending habits. I will be debt free in 7 months for the first time in 30 years. What’s more, I now feel equipped to make it stay that way. Whenever I’ve had questions or needed to contact them, they’ve been readily available and easily resolve my queries. The app helps me stay on track of everything. I cannot thank them enough. I only wish I had contacted them sooner. Reviewed on: 20th May 2022

Payplan

5
Great very easy to use, you get reminders too great customer service Reviewed on: 20th May 2022

Relieve anxiety

5
Pressure, sleepless nights, anxiety, stress all relieved after talking and sorting my finances Thankyou Reviewed on: 20th May 2022

Very helpful. Would recommend.

5
Very helpful. Would recommend. Easy to use, good service. Reviewed on: 20th May 2022

Payplan the professionals

5
Payplan have provided me with a working solution to my debt problem. Their service has been clear, helpful and prompt. I would recommend them to anyone who needed to grasp the nettle and move forward to get rid of their debt burden Reviewed on: 20th May 2022

Payplan really helps those in financial difficulties by offering practical options

4
I couldn't repay my monthly premiums after losing my job and not finding one in two years. I called Payplan who came up with a number of options and helped me choose a suitable payback plan . I am now able to pay my premiums and other commitments. Payplan gave me another lease of life! Reviewed on: 20th May 2022

Simply brilliant

5
Massively helpful saved my bacon Reviewed on: 20th May 2022

Professional and caring

5
I reached out to PayPlan when I simply couldn’t deal with my mounting debts. They responded immediately and worked with me to create a solution that worked for me and my creditors. They guided me every step of the way and answered all my questions. Their professionalism and fairness have helped me rebuild my life. I can’t thank them enough. Reviewed on: 20th May 2022

AMAZING

5
Fantastic customer service. Always putting the customer first Creating peace of mind And never judgemental of whatever problems you have Reviewed on: 20th May 2022

Really helpful

5
They have set out a plan which helps me, they give me loads of advice when I need it, so happy I went with them, some emails back can be generic or confusing but it soon gets cleared up. Reviewed on: 20th May 2022

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