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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Lovely and compassionate employees

5
Every person I have dealt with is very welcoming and always happy to help, extending to check in on personal health to. Reviewed on: 20th May 2022
teganbed@hotmail.com's avatar
[email protected]

great assurance

5
I found the people on the phone helpful and reassuring. No pressure and kept me informed at all times. Reviewed on: 20th May 2022
Barbara Douglas's avatar
Barbara Douglas

Helped me out of a tough situation

5
No judgement just friendly supportive advice and solutions based on my budget and situation. Always get a speedy reply and trusted to make the choices that work best for me. Reviewed on: 20th May 2022
Amy's avatar
Amy

Friendly helpful reassuring

5
Four years ago we were having sleepless nights due to the high level of debt we had managed to get ourselves into, but one phone call later and we were reassured that our debt could be cleared. She thought it would take about ten years but thanks to the hard work of PayPlan we are now debt free. Reviewed on: 20th May 2022
Mary Neck's avatar
Mary Neck

Good well established company

5
I have been with Payplan almost 13 years and payed off a lot of my dept. They are a very trustworthy company and always keep me informed regarding my debtors. Reviewed on: 20th May 2022
Dee's avatar
Dee

Monetary and mental relief

5
We were heavily in debt for many years and Payplan were there to help sort out our finances and create a suitable management plan. This not only enabled us to get on with life but the mental stress lifted almost immediately knowing help was there. 100% recommend. Reviewed on: 20th May 2022
Daniel White's avatar
Daniel White

Great people behind the company

5
Helpful customer service, respond efficiently and are empathetic. Reviewed on: 20th May 2022
Gias uddin 's avatar
Gias uddin

frank nousias

5
I Think they are the best, they bring me out of debt so easy Reviewed on: 20th May 2022
Frank O Ekh Nou's avatar
Frank O Ekh Nou

Understanding staff

5
They have very good customer service, staff are understanding and offer good alternatives to suit the individual circumstances. Personal I have been able to organise my finances and debt to be able to keep up my payments and when my financial situation changed they offered me support and alternatives until I could go back to my usual payments. Reviewed on: 20th May 2022
Flavia Andrade Dos Santos's avatar
Flavia Andrade Dos Santos

Excellent friendly service

5
Helped me with my debts friendly experienced staff very helpful. Reviewed on: 20th May 2022
Kirsty 's avatar
Kirsty

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