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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Friendly, helpful and sound advice

5
Friendly, approachable and able to discuss all options available. Sound advice and help you to feel empowered in taking control of your debt issues Reviewed on: 20th May 2022
Sarah Prickett's avatar
Sarah Prickett

Amazing customer service

5
Would throughly recommend Payplan have reduced my stress of setting up a debt management plan which is affordable Reviewed on: 20th May 2022
Debo's avatar
Debo

Eased my worries

5
I was really struggling due to work drying up due to covid and commitments id made earlier in my life ,,,Payplan helped me by contacting all my creditors and sorting an affordable repayment plan. Reviewed on: 20th May 2022
Laurence Quinn 's avatar
Laurence Quinn

Helpful, efficient and knowledgeable

5
I came across PayPlan when searching for solutions to my debt. I was hesitant at first that it would be a huge hassle to arrange but with one email they gave me all the options available. Since then they have been timely and efficient with any query and/payments. They have taken the overwhelming stress away from resolving my debt issues. Reviewed on: 20th May 2022
Denah-Marie Mathews's avatar
Denah-Marie Mathews

Fast and straight to the point!!

5
They help me sort out my debts in 1 hour and a half and find an affordable payment that suits my finances and stop all the depressing letters and phone calls from all the companies I owed. Reviewed on: 20th May 2022
Cindy 's avatar
Cindy

Amazing service

5
Without wanting to sound dramatic PayPlan saved my life. Excellent support from staff always. Reviewed on: 20th May 2022
Niamh Lockey's avatar
Niamh Lockey

Understanding me

5
They really looked after me when I was at my lowest, and walked me through on every event that I had. Reviewed on: 20th May 2022
Stephen De'Peare's avatar
Stephen De'Peare

Great sevice

5
My experience with this company is great sorted me out and helped me sleep at night Reviewed on: 20th May 2022
beverley noon's avatar
beverley noon

Cracking team and fantastic help

5
Right from the moment I first spoke to an advisor at PayPlan I knew I was speaking to the right team, very helpful on every step of the way, and all those I've spoken to have a great character that puts you at ease at every point. Couldn't have been any easier to work with for the outcome, very much appreciated. Top job everyone Reviewed on: 20th May 2022
Jim's avatar
Jim

Immediate peace of mind

5
I contacted Payplan after a relationship break up and finding myself in financial difficulty. From the very first contact I felt at ease, I wasn't made to feel embarrassed or foolish for getting into debt. My caseworker always answered my questions promptly and was easy to talk too. I am just about to finish my IVA and am extremely grateful to all at payplan. Reviewed on: 20th May 2022
Wendy's avatar
Wendy

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