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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Financial help and advice during dark days of debt

5
Debt can be very worrying Payplan clearly advise on options of ways forward. Reviewed on: 20th May 2022
Robert Jessey's avatar
Robert Jessey

Was the support i needed

5
Felt let down by multiple companies who tried to charge monthly for their services and then didn't deliver with the support. Payplan were clear from the start and helped throughout the initiation phase, and are continuing to help with my finances. They have made it easier to manage my bills/debts/finances. Reviewed on: 20th May 2022
Chris Fay's avatar
Chris Fay

Such a relief from an amazing team

5
I was really nervous and scared about admitting I had a problem and then seeking help. PayPlan have been amazing they have helped me even when things got tough and my circumstances changed. I have always had their support and never felt anything other than valued. Reviewed on: 20th May 2022
Nancy Mead's avatar
Nancy Mead

Peace of mind

5
Very helpful customer service, when you are at rock bottom, I was given great advice about my money situation. A light at the end of the tunnel. Reviewed on: 20th May 2022
Honey's avatar
Honey

Back from the Brink

4
Having been at rock bottom quite a few years ago Payplan helped me get back on track with my finances. It started off with many creditors but they managed to help me. Customer care is important to all those involved and have never ever felt like a failure or someone who was not important. It is with their support that by the time they hopefully pick up Consumer Credit Award 2022 I will no longer be a client as I hope to have completed my plan by July. SO please let them help you in the way they helped me. Reviewed on: 20th May 2022
Grateful's avatar
Grateful

Lifesavers

5
Very helpful and understanding staff who help one manage their finances to aid peace of mind. Reviewed on: 20th May 2022
Nwanyibuife Ezunagu's avatar
Nwanyibuife Ezunagu

I have a Debt management plan

5
Very efficient and helpful from the start. Reviewed on: 20th May 2022
Patricia Towers's avatar
Patricia Towers

Very efficient and helpful.

5
First contact was easy all explained professionally and without prejudice. People we dealt with were very understanding and helpful. Reviewed on: 20th May 2022
Bernard Towers's avatar
Bernard Towers

Weight been lifted

5
The members of staff have been amazing throught, right from the start. Any issues or problems I can contact them. I have even referred family members & friends Reviewed on: 20th May 2022
Debby's avatar
Debby

Easy friendly guidance

5
Having got myself into debt, contacting PayPlan was the best decision I made. Everything was clearly talked through and I was never unsure of the steps that needed to be taken. Reviewed on: 20th May 2022
Rebecca Watts's avatar
Rebecca Watts

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