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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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See only 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Piece of Mind.

5
I turned to Payplan a few years back when I lost all hope in my financial situation. Payplan helped me take stock of my debt and my financial situation. Although I am still in debt my agreed monthly paymemts to my creditors is workable. Over these past few years my mental state has improved I do not worry as much now. Each review year is professional dealt with by Payplan agents. I am so grateful to all Payplan staff who are in contact with me. I have been able to get on with my life. Thankyou Payplan no award will come close to showing how helpful Payplan has been to myself and my family. Reviewed on: 20th May 2022

Light at the end of our dark debt tunnel.

5
After what we thought was Impossible, Payplan made everything so easy and simple. It started off with 1 loan and then we discovered we could put all our debts into one. We stalled at first ad we thought there may be a catch. But you know there wasn't. And every process, phone call and communication was just so easy. James made everything so easy for us to understand. I wouldn't go anywhere else for this sort of advice now. No more outgoings and debts just 1 monthly simple payment. A massive weight has been lifted off our shoulders and we feel like we can enjoy life more stress and debt free. Reviewed on: 20th May 2022

Very good

5
Never had a problem , always sorted my issues Reviewed on: 20th May 2022

Very helpful

5
Really patient with me. Didn’t judge. Made my payments realistic Reviewed on: 20th May 2022

Made me feel at ease

5
PayPlan have always helped with any questions or queries I have had. I am 3 years into an IVA and throughout the process they have always listened to me and made everything simple to understand. I now have 2 years before I am debt free and can look forward to the future. Reviewed on: 20th May 2022

Amazing company! Amazing service

5
I’ve been with payplan for many years! They never judge, all staff are helpfully and I would recommend these to anyone that could be struggling financially! #topworkpayplan Reviewed on: 20th May 2022

Helpful, supportive and sensitively

5
Fantastic support when you need it most. Great advice to get your finances back on track and be able to live again, would highly recommend. Reviewed on: 20th May 2022

Helped me so much

5
It is quite scary to reach out for debt advice but PayPlan staff have always been so kind, patient, clear in explaining everything you need to know - I feel like I’ve started to be able to move forward with my life and I am very grateful for their services! Reviewed on: 20th May 2022

Friendly and helpful

5
I was really scared to approach debt solutions but everybody at Payplan made it feel much easier. My case officer had been amazing and somebody is always there to help when I have needed to make contact. Highly recommend! Thank you so much Reviewed on: 20th May 2022

Excellent service

5
Its really helped me When I had no choices to manage my financial dificulties. Easy to get informations and support. Reviewed on: 20th May 2022

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