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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Payplan DMP

5
Payplan have helped me set up a DMP which has meant I’ve been able to get on top of my finances and letters coming through the door. Reviewed on: 16th May 2024
Nathan M's avatar
Nathan M

Full of knowledge

5
They are amazing when setting up the plan. Really informative. Feel like I have my financial life back on track. Reviewed on: 16th May 2024
David C's avatar
David C

Payplan are Lifesavers!!!

5
The patient and empathetic support I recieved from Payplan was crucial in relieveing my distress. Their gentle and reassuring empathy acted like the releasing of a pressure valve to salve a desperate and end of my tether situation. Lifesavers, Payplan, Lifesavers!!! Reviewed on: 16th May 2024
Joseph Kingsley-Nyinah's avatar
Joseph Kingsley-Nyinah

Would recommend to anyone dealing with debt

5
Payplan were responsive, helpful, professional and compassionately understanding from the word go. We couldnt over-estimate their support in restoring confidence to us as a family managing their debt. Reviewed on: 16th May 2024
David K's avatar
David K

Great customer service.

5
Always found customer service to be helpful and good at solving problems. Reviewed on: 16th May 2024
Helen Kitiefs's avatar
Helen Kitiefs

PayPlan have been my saviours

5
PayPlan have been so helpful regarding my financial situation recently and without going into too much detail they have saved my life. There is still a long way to go but I can see the light at the end of the tunnel. PayPlan have been with me every step of the way. Reviewed on: 16th May 2024
Mrs M's avatar
Mrs M

Very helpful and easy to use.

5
Very helpful and easy to use. I love the app as well as it keeps me fully informed as opposed to phone calls where its harder to keep track of things Reviewed on: 16th May 2024
Popi T's avatar
Popi T

Excellent customer service and good provider

5
Excellent customer service and good provider Reviewed on: 16th May 2024
Linda Ikejide's avatar
Linda Ikejide

Very efficient in helping, no dramas and straight fo...

5
Very efficient in helping, no dramas and straight forward with the process! Reviewed on: 16th May 2024
aaron.fellows1234@gmail.com's avatar
[email protected]

Payplan have helped me so much and everytime I speak...

5
Payplan have helped me so much and everytime I speak with them I feel better about my financial situation. Reviewed on: 16th May 2024
Jenny's avatar
Jenny

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