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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful and Friendly

5
After my tenants got my in a lot of dept I found it hard to pay and intrest was going up and up. I found PayPlan very helpful and found a way for me to pay for it. Reviewed on: 23rd August 2021

Excellent, friendly, responsive

5
I went to PayPlan when I was concerned that my outgoings on debts significantly outweighted my ability to pay them. This was due to a period of redundancy and a salary change. Payplan were very responsive, they were thorough in their assessment of my debts and my needs (rent, living costs etc) and we came to a payment plan quite quickly. Payplan reached out to my debtors and arranged reasonable repayments, many with frozen interest rates which reduced my concerns greatly. Payplan representatives have also been quick to respond to follow up items and always left me with peace of mind. Reviewed on: 23rd August 2021

A very helpful company. And solves all our problems.

5
Responds to emails quickly. paying is easy. Reviewed on: 23rd August 2021

Payplan will change your life

5
Payplan are the most helpful, kind, understanding and genuine bunch of people ever they have helped me in ways that I never thought was possible, they always keep in touch and have always supported me through my entire journey with them. They are professional at what they do but at the same time kind and caring, I would recommend anyone who is in debt to reach out to these guys as they will change your life. Reviewed on: 23rd August 2021

Saved my bacon!

5
Without Payplan's help to set up my Debt Management Plan (DMP), I would probably have been made bankrupt & lost my house. I have been with Payplan for several years now, and they have nothing but helpful, especially in the beginning, when i was still receiving THOSE letters from credit card companies & banks....Payplan took care of all of those for me, I have not received any for years. Every year they review my plan & contact my creditors for approval of the repayments, which they always (touch wood!) agree to. I would recommend using Payplan's services to anybody who is being weighed down by the stress of having debt problems that they cannot solve themselves. Reviewed on: 23rd August 2021

Helpful

5
Helped me consolidate my debt in affordable payments monthly, very happy Reviewed on: 23rd August 2021

Debt management plan.

5
Helped me and my family through some very dark days. Reviewed on: 23rd August 2021

Very good response and customer service

5
Since I been with payplan I could sleep Reviewed on: 23rd August 2021

Payplan Plus

5
Payplan have helped me get my finances back on track. They have provided me with honest advice and have came up with a plan which is helping me clear my debts. I am very happy with all aspects of this company. Reviewed on: 23rd August 2021

PayPlan have been a life-saver!

5
My income stopped overnight when an initial lockdown was announced in response to Covid - and I was understandably concerned about paying bills including credit. I approached PayPlan and they have been fantastic in working with me... a life-saver! Reviewed on: 23rd August 2021

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