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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent

5
Fantastic experience and the staff that attended to me has good customer service experience, polite and very supportive. Reviewed on: 21st August 2021
Omolara Salau's avatar
Omolara Salau

Brilliant

5
Brilliant company so easy to deal with Reviewed on: 21st August 2021
Sean Convery's avatar
Sean Convery

Professional and caring clients services

5
I found Payplan as caring highly experienced and capable to solve issues Reviewed on: 21st August 2021
fakhrulbhuiyan@yahoo.co.uk's avatar
[email protected]

They offered a lifeline

5
They offered me a lifeline during covid circumstances. Times were very difficult as a contractor & I felt there was no way out until I contacted Payplan. Instantly they lifted a massive weight from my shoulders and I would recommend them to anyone who is struggling and need that light at the end of the tunnel. Reviewed on: 21st August 2021
Diane Harding's avatar
Diane Harding

Straight forward

5
I got set up quickly, I can talk to them anytime, and it has given me peace of mind Reviewed on: 21st August 2021
Christine 's avatar
Christine

So supportive and reassuring

5
I was extremely cautious, embarrased, scared of facing my financial situation, I was alsonsuffering depression. After the first phone call i felt reassured and it honestly changed my life. Since being on a IVA with payplan my mental health and outlook on life itself has changed and improved vastly. Reviewed on: 21st August 2021
Amanda Coleman's avatar
Amanda Coleman

Best avoided

1
Incompetent and uncommunicative staff has caused me no end of stress. Reviewed on: 21st August 2021
Matt's avatar
Matt

Very Helpful

5
They were so helpful as supportive all they way through. Feel like I can breathe again Reviewed on: 21st August 2021
Kelly Neill's avatar
Kelly Neill

Friendly

5
These professional guys really helped me out, I reached out to them, very friendly and understanding of my situation, excellent guidance. DM plan was setup within a week, feel the pressure has been eased. Thankyou Reviewed on: 21st August 2021
Nick's avatar
Nick

Fantastic

5
I've recently joined payplan and they have been outstanding,there customer communication skills are of the highest level Reviewed on: 21st August 2021
Gillian Stoker 's avatar
Gillian Stoker

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