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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very helpful always there to help out

5
Very helpful always there to help out Reviewed on: 16th May 2024
Shane G's avatar
Shane G

The customer service is what you need

5
The customer service is brilliant. I always get a response which answers my question Reviewed on: 16th May 2024
David's avatar
David

Huge weight off my shoulders

5
Helped me efficiently and took a huge weight off my shoulders. Now I can pay back my debt in a manageable amount and still be able to have some money to live off. Thank you PayPlan! Reviewed on: 16th May 2024
Tina C's avatar
Tina C

They have helped me nearly get out of debt

5
They have helped me nearly get out of debt Reviewed on: 16th May 2024
Jean h's avatar
Jean h

Very easy and supportive

5
The whole process was very easy and they answered all my questions in detail. Even now if I need help the customer service is excellent and fast. Reviewed on: 16th May 2024
Megan P's avatar
Megan P

I’d have been lost without PayPlan!

5
When I initially realised that I needed help with debt I was extremely embarrassed and nervous to make the first phone call. I was put at ease straight away and the whole process was comfortable and reassuring. It feels great to have the burden taken off and make one payment each month to PayPlan and have regular updates and correspondence. Can’t thank them enough for their help. Reviewed on: 16th May 2024
Phoebe P's avatar
Phoebe P

Good customer service very understanding

5
Good customer service very understanding Reviewed on: 16th May 2024
Amy w's avatar
Amy w

Payplan have helped me find a solution to my financi...

5
Payplan have helped me find a solution to my financial difficulties and to ease the worry that goes with it. I am very grateful for their help and guidance. Reviewed on: 16th May 2024
Robert S's avatar
Robert S

Have really helped with consolidation and very suppo...

5
Have really helped with consolidation and very supportive. Great customer service Reviewed on: 16th May 2024
Latifah M's avatar
Latifah M

Payplan have been so helpful and informative - helpe...

5
Payplan have been so helpful and informative - helped me understand all the processes and answered queries when I had them Reviewed on: 16th May 2024
Jenny H's avatar
Jenny H

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