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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great debt management company

5
Great debt management company who have helped me with my finances for many years. Reviewed on: 19th August 2021
Terry Cooper's avatar
Terry Cooper

Highly recommend

5
From the very first contact with Pay Plan I was put at ease and the staff with whom I have dealt with are highly professional, understanding and patience. Without any doubt they deserve to be recognised for their excellent services and understanding, professional staff. S Austin Reviewed on: 19th August 2021
Sherry Austin's avatar
Sherry Austin

Fantastic support

5
The support I have received has been fantastic and when I had a baby and my circumstances changed the support to ensure my payments were manageable was great Reviewed on: 19th August 2021
Kayleigh Lawson's avatar
Kayleigh Lawson

Excellent customer service

5
Very understanding and clear advise when dealing with customer needs Reviewed on: 19th August 2021
Satwant Singh's avatar
Satwant Singh

A way out of despair

5
When the crash came in 2008, the bottom fell out of so many people's worlds and yet everyone felt so alone and scared. When my company went bust and we were all scratching to find a way to make ends meet, I was desperate, trying to pay for things I had previously taken for granted and failing to even keep up the most basic payments. Pay Plan came to my rescue, offering me a way to meet my commitments and still keep food on the family table. It is easy and glib to say I don't know where I would be without them, but Pay Plan helped so much and so quickly that I truly don't like to think of where I would have ended up if it weren't for them. They made sense of the crisis, calmly guiding me to a place where I could see hope for the future, manage on much less than I was earning before and take away the constant noise of creditors chasing payment. Thank you Pay Plan. Reviewed on: 19th August 2021
Gareth Hicks's avatar
Gareth Hicks

Relief

5
Excellent service , they helped to ease my anxiety and depression with their help Reviewed on: 19th August 2021
Karen's avatar
Karen

Very helpful and friendly service.

5
I felt a huge relief after talking to my advisor who made all my options clear and easy to understand. Payplan deal with all the complicated correspondence and take the pressure off you, so you can get on with your life. Reviewed on: 19th August 2021
Elaine Collins 's avatar
Elaine Collins

Payplan

5
Payplan have taken all the worry out of being in debt. Till they took over my payments I couldn't sleep at night. Reviewed on: 19th August 2021
Gerard Dilworth's avatar
Gerard Dilworth

Great service

5
Payplan have helped me through which was a very stressful time, never judgemental, they have steered me on the path of being finally debt free!!. Would recommend to anyone who is in financial difficulties. Thankyou so much for all your help. Denise Hall. Reviewed on: 19th August 2021
Denise Hall's avatar
Denise Hall

The best

5
Payplan really helped me when I was struggling with huge debt. Would recommend them to anyone in financial trouble. Reviewed on: 19th August 2021
mark boulton's avatar
mark boulton

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