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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Lifesavers

5
Basically removed the worry and stress I had Reviewed on: 17th August 2021

Amazingly helpful helpers!

5
Can’t thank Payplan enough for all the help they’ve given me whilst I’ve been organising my financial situation! On my way to a brighter future thanks to them! Reviewed on: 17th August 2021

The Rescuer

5
Very helpful and friendly. They helped me get in control of my debt without compromising my needs. Reviewed on: 17th August 2021

So understanding and friendly

5
I started my journey with Payplan 4years ago and I’ve never regretted it! Payplan got me out of such a awful financial situation, I had debt that I was happily paying with the normal monthly payments and just about surviving, I then become unexpectedly pregnant and then also became single soon after so paying off the debt then became a huge problem, I already had multiple stresses happening in my life and Payplan made it seem so easy for me, I have social anxieties when calling companies etc so that fact that I only have to deal with Payplan and they do the rest is amazing… I can’t believe they do this for free! They help me every year assess my payments and make sure I can afford each monthly payment. They couldn’t be more helpful and the reassurance they give is amazing. Thank you Payplan for all you do and you 100% deserve to win Reviewed on: 17th August 2021

Taken the stress away

5
Payplan have been great at helping me to manage my debt. They are very responsive to any concerns and act as my advocate. They have reduced the stress and anxiety and I now sleep better at night Reviewed on: 17th August 2021

Given peace of mind

5
I am near the end of my plan now much to my relief. I found Payplan from the very start so reassuring and a complete weight taken off of my shoulders due to their kindness and total professionalism on the way they dealt with my situation. Reviewed on: 17th August 2021

Excellent

5
When I was first looking for a debt management payplan got recommended to me by a family member so I went forward with taking a debt management plan and all my questions where answered when I was setting it up along with advice on the dos and don’ts whilst trying to pay the debts off Reviewed on: 17th August 2021

The best company for Debt

5
The debt management team have been fantastic. Don't know how we would have survived without there help. Reviewed on: 17th August 2021

Paypplan have been excellent at every stage of my contact with them.

5
My initial contact was on the phone with an advisor. We talked for nearly two hours so he undertstood my situation completely and could give me the correct advice and start resolving my problems. I had contacted four other debt advice agencies already and had not heard back from one and had received conflicting advice from the others, including ruling out that I should or even COULD do a Debt Management Plan which the Payplan advisor said was the best option and I which I then did. All other contact with Payplan advisors since then, either by phone or email, has always been very friendly and helpful. I could not recommend Payplan more highly. I wish I had found them sooner and that they are publicised more so people go to them straightaway. Reviewed on: 17th August 2021

Extremely helpfull company

5
I suffered financial difficulties and Mr Gil from PayPlan helped me to sort out this by Debt Management Plan and now I pay monthly to my creditors,I can affort.Thank you very much. All the best . Reviewed on: 17th August 2021

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