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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Professional sincere and very understanding

5
I felt the whole process quite nerve racking at 1st but the professionalism they gave me and the understanding they have put my mind at ease and now I am So grateful to them, I also now can look forward with greater positivity know that my debt is being manage better. Thankyou pay plan Reviewed on: 12th August 2021

Peace of Mind

5
After being scammed out of a substantial amount of money, contacting and talking to PayPlan gave me peace of mind to know that my creditors were being paid every month and I was able to get on living my life. Reviewed on: 12th August 2021

Highly recommended.

5
They have been a big help to me in dealing with the moneychangers. I am very grateful to them. Reviewed on: 12th August 2021

This company gives debtors peace of mind and a second chance to live.

5
I was extremely suicidal due to my debts. Pay plan gave me back my life and peace of mind. They are polite, helpful, understanding. I only needed to be transparent and they took over my problem. I am gradually gaining my sanity and my health has improved. I will recommend anyone and everyone to go to pay plan. They are the best. Reviewed on: 12th August 2021

Very helpful brilliant costumer service

5
I am so thankful to payplan they helped me get on top of my debts with an easy to understand and manageable plan and they are always there to help and support me along the way, I would definitely recommend them Reviewed on: 12th August 2021

Helpful service

5
I was dreading the call but the advisors were empathic and put me at ease from the get go. Easy to follow instructions and made my faniancial journey a lot easier to understand and took the pressure of me without losing full control of my circumstances. Reviewed on: 12th August 2021

Help when needed

5
I turned to Pay Plan about three years ago. I found that all the staff that I dealt with were extremely helpful, sympathetic, non-judgemental and very capable and competent in their knowledge and expertise. From the moment I turned to them, I felt a great weight of worry removed, especially as they did very much all of the hard work talking to my creditors. I am well on the way to resolving my issues thanks totally to Pay Plan and it hasn't cost me anything in the way of fees which is a bonus. If anyone reads this review, I would seriously recommend their help and support. Reviewed on: 12th August 2021

Excellent

5
Entered an IVA and the process was outstanding. Very fast and understanding of my circumstances. I cannot praise this company enough. Would highly recommend Reviewed on: 12th August 2021

Excellent service

5
i have received help from payplan and continue to do so. They have helped me with my debts in a very helpful and professional way Reviewed on: 12th August 2021

These Guys are Honest, Upfront and Friendly

5
I found engaging with Payplan to be a process which was more upfront than others I looked at, the service was friendly and made both easy and clear. Reviewed on: 12th August 2021

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