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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Understand your circumstances

5
After looking into many options. The information and understanding I got from Payplan, was far the best. We all go through hard times! And even more so since the pandemic! Payplan, helped me through more than helping me with my debt! But understanding my physical needs. Great company! Reviewed on: 12th August 2021

Helped during an incredibly stressful period

5
Set me up with an affordable plan and eased a lot of stress by the assistance they gave me. During a time when everyone is struggling its good to have the help and support they have offered Reviewed on: 12th August 2021

Excellent Follow Up

5
Payplan helped me set up an affordable repayment plan for my debts. All through the process Payplan staff communicated with me regularly and responded promptly to my concerns and inquiries. The staff were also very friendly and helpful. Even when I delayed to provide some of the required documentation or responses they would keep contacting me to remind me and to see how they could help me or provide any clarification I needed. My customer experience with Payplam was truly gratifying! Reviewed on: 12th August 2021

Brilliant Debt soliton

5
I been in bad financial situation until I came across Pay Plan it's flexible easy. The customer support is always there to listen and help Reviewed on: 12th August 2021

Solved my debt problems

5
Excellent service and very understanding. Not judgemental and went out of their way to make things easy for me. Best thing I ever did. Reviewed on: 12th August 2021

Amazing

5
Helpful in everyway nothing to much trouble Reviewed on: 12th August 2021

Have been amazing and supportive year on year, have aliviated stress

5
I have been with payplan for many years they always are helpful and supportive Reviewed on: 12th August 2021

Rest easy

5
Definitely helped me out. I was struggling big time to pay my creditors. Payplan showed me a way out. They were helpful and reassuring. I was at my wits end and didn't know were to turn. I'm unemployed and was way over my head with debt and also have 2 teenagers to support. All I can say is don't ignore debt till you get into a state and think there's no way out. Payplan can help you and you will sleep better at night. Thanks again Payplan for helping me through my distress and anxiety. One payment cover all,and thankyou for getting in touch with my creditors so I didn't have to. Couldn't recommend this company more. Reviewed on: 12th August 2021

Payplan give customers peace of mind

5
Payplan customer service staff are very understanding, helpful and they quickly find solutions to help desperate people in desperate times! Reviewed on: 12th August 2021

Help when all seemed lost

5
Clear guidance, good communication and an understanding of just how hard life can be. With PayPlan helping me sort my debt, I can at least sleep at night. Reviewed on: 12th August 2021

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