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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Light at the end of the tunnel

5
I cannot rate Payplan enough. I was struggling with my debt to the point my mental health was suffering badly and I couldn’t see any way out. I know that sounds cliche but I was so deep in a hole I was seriously depressed. I got in touch with Payplan and they were fantastic. They were kind and non judgemental and very supportive throughout the whole process. They are always there when I need to talk or update my financial information. I am now on an affordable plan that suits my circumstances and I can finally breathe and sleep at night knowing that my debt is slowing being paid off bit by bit. Reviewed on: 12th August 2021
sara 's avatar
sara

Great Service

5
From start to finish they were helpful, professional and understanding of my needs. Emails are dealt with in a timely manner Reviewed on: 12th August 2021
genevieve.tolmay@yahoo.com's avatar
[email protected]

Really saved my life

5
I was in some much debt i couldnt see any way out until i spoke with pay paln they sorted out a dmp and since then i can see light at the end of the tunnel Reviewed on: 12th August 2021
Paul's avatar
Paul

Life savers!!!

5
At one of the hardest times in my life and having to give up work due to ill health, debts piling i was drowning then someone mentioned Payplan and from that moment on, i have been able to start living again. They were so helpful, non judgemental, communication is excellent, any issues or problems that i have with creditors are dealt with immediately. I cant recommend them enough without them im not sure where I would be now. Reviewed on: 12th August 2021
Sue Lewandowski's avatar
Sue Lewandowski

Friendly Excellent Service

5
Very friendly staff, put me at ease as I was very nervous about approaching anyone for help. Easy to set up and make adjustments to. Quick responses to any queries. A pleasant experience throughout. Reviewed on: 12th August 2021
Jo K's avatar
Jo K

Understanding, trust worthy and supportive company

5
I found PayPlan via Google and figured I'd give then a try after getting myself into a financial difficulty due to bereavement. PayPlan was supportive and helped me out in every way possible, explained everything to me and worked with me to find the best solution. So far 50% of my debts are gone. Reviewed on: 12th August 2021
Jonathan Donaldson's avatar
Jonathan Donaldson

Pay plan

5
I recommend payplan they helped me when I lost my job through to Covid, they made my life easier I didn’t know were to start they sorted everything for me thanks Reviewed on: 12th August 2021
lorrainehargreaves1@gmail.com's avatar
[email protected]

Lifesaver

5
PayPlan have been fantastic from the beginning, every member of staff has been non-judgmental and has the best interest of the client at heart. We were as down as we could he and couldn’t see a way forward but they have given us hope. Their staff are knowledgeable and understanding. Reviewed on: 12th August 2021
libbywilliamson56@gmail.com's avatar
[email protected]

Helpful and informative

5
They are a great, valuable service for people in my situation. The offer sound practical up to date information and give me peace of mind that my debt is being managed, taking the worry away that I won't be hounded by creditors causing me stress and pressure. Reviewed on: 12th August 2021
Colin Jones's avatar
Colin Jones

Outstanding Service

5
From start to finish excellent service with no judgement Reviewed on: 12th August 2021
Donna McGurk 's avatar
Donna McGurk

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