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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Finally, some peace of mind

5
For months I wasn't sleeping or eating well. My money worries and home life were causing me so many issues, until I finally plucked up the courage to contact PayPlan. Even after the initial conversation with one of their agents I could feel the weight lifting from my shoulders. They were patient, kind and understanding. Explained all the options available and gave me their recommendations. Now only a few months on and I feel like a new person. PayPlan agreement in place with all creditors, no more threatening letters, and a budget that means I can now spend money on food and other essentials. All the communication I have had with PayPlan has been comprehensive, yet easy to understand. When ever I have had to call them, it's always a friendly voice at the end of the phone. The PayPlan team get my vote and if I knew anyone else who was having money worries then I would definitely recommend contacting them ASAP Reviewed on: 12th August 2021

Great service!

5
I feel for the first time in a long time that my finances are finally back on track. I can plan and budget properly. I am less stressed which has had a huge effect on my mental health! Staff are understanding and show superb communications skills. Quick to respond and deal with any queries. Reviewed on: 12th August 2021

Confidence boost

5
Payplan, have been supportive and understanding the whole way through my journey. The process was so simple and easy, I was kept informed all the way through. Payplan have given me such a confidence boost with understanding my finances meaning I can really start focusing on the future. Reviewed on: 12th August 2021

Outstanding

5
Very friendly with great advice, really give you confidence. Reviewed on: 12th August 2021

A life saver !

5
Asking for help from Pay Plan was the best thing I could do. They made everything so much better. Reviewed on: 12th August 2021

fantastic and helpful

5
always ready to help, they are in constant contact, they present everything clearly, I know that at any time I will receive support and good advice on how to get out of a troublesome situation Reviewed on: 12th August 2021

Excellent service

5
Professional and understandable service at a difficult time! Reviewed on: 12th August 2021

Easy and fantastic

5
Great company, so easy to set up and has put my mind at ease, highly recommend Reviewed on: 12th August 2021

Excellent service

5
I have received nothing but excellent service from start to finish always putting my mind at ease Reviewed on: 12th August 2021

Life back on track

1
I can't thank PayPlan enough, They were very understanding and helpful as I went through a bad period in my life with a gambling addiction,my life is now back on track all with the help of PayPlan. I would recommend PayPlan to anybody that needs help like I did at the time. Thank you PayPlan for helping me to get my life back Reviewed on: 12th August 2021

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