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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great, supportive company

5
Very responsive, detailed and supportive. No hitches any step of the way, very very helpful people. Reviewed on: 11th August 2021
CLS's avatar
CLS

Pulled me from under debt and into living.

5
Manageable DMP and they do not charge for it. They are lovely understanding people and have helped me pay off debt with really manageable monthly payments and annual reviews. I highly recommend them as I nearly went with one of two other orgs. I was directed to Pay Plan though before fin my application elsewhere, I'm definitely glad for it. Reviewed on: 11th August 2021
Gav in Cambridge 's avatar
Gav in Cambridge

Fantastic customer service

5
From my initial contact with Payplan, they have been very understanding of our needs and were extremely knowledgable and professional in recommending the correct product for us. Having been with them for some time now, they constantly monitor the solution to make sure that it continues to be the correct solution. When contacting them regarding various matters, I have always received excellent service. Very happy with payplan Reviewed on: 11th August 2021
Justin Wiseman's avatar
Justin Wiseman

Good service

5
Polite.pleasant and reassuring service always Reviewed on: 11th August 2021
janetevely@btinternet.com's avatar
[email protected]

Sleep at night

5
Take the worry from myself. They are a god send Reviewed on: 11th August 2021
B jones's avatar
B jones

Fantastic and easy

5
Hi really helpful people I was struggling and they was really helpful and gave me excellent advice they are a credit Reviewed on: 11th August 2021
georginar915@gmail.com's avatar
[email protected]

Excellent, efficient service.

5
Easy to set up, friendly and knowledgeable staff. Very happy with Payplan! Reviewed on: 11th August 2021
Phil Nelson's avatar
Phil Nelson

Professional, friendly, kind

5
I first contacted Payplan about a year ago. I discussed my situation and they gave me a number of options. They explained fully what every option consisted of, sent me lots of information so I could decide my best way forward. The gave me a few days to think about things and then contacted me again. They were unbelievably friendly. They were not pushy and made sure I was comfortable with MY decision. I can’t thank them enough, their support has been second to none. I have regular contact with them, and have recommended them To numerous friends and family members. Reviewed on: 11th August 2021
c.t.o.owen@gmail.com's avatar
[email protected]

These people saved my life

5
These people are just amazing, and to be honest i dont no were id be now if i didnt have these amazing people to help me, they get 10/10 from me, and i have been able to have a few pound to myself now which i never had before. Anyone thats needs this sort of help i would highly recommend 100%, I was literally at my end, then i was put in contact with payplan and it was the best thing ive ever done, so give these people a go and you wont be disappointed and you will feel a weight lifted of your shoulders right away, thank you so much payplan for all your help yous are really amazing guys, and yous give five star service throughout Reviewed on: 11th August 2021
Tracey 's avatar
Tracey

Fantastic service, takes the worry away

5
Helpful and understanding every step of the way. I am now on the road to being debt free and best of all I am worry free too. Reviewed on: 11th August 2021
Sue Bee's avatar
Sue Bee

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