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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Absolutely life changing

5
Changed my life so quick and so helpful everyone the I spoke to were amazing Reviewed on: 11th August 2021

Easy worry-free solution to a stressful situation

5
I have always found trying to deal with my financial situation extremely stressful, anxiety inducing and an emotional experience. Every member of the Payplan team I have communicated with have been extremely understanding and patient and have helped me with each process I have had to complete. I wish I had contacted them sooner and would recommend them to anyone in need of help with their debts. Reviewed on: 11th August 2021

Helpful and getting my life back on track

5
Initially I will admit I was apprehensive about contacting an organisation such as PayPlan, because of the fact I was ashamed I was in the debt position I was in, and felt I should be able to get myself out of it. However I am so glad that I did contact them and arrangement a DMP eventually moving to an IVA. They were so helpful, friendly, not judgemental and trying to normalise the situation I was in by saying I wasn't alone. They have also on a number of occasions taken great compassion and care in handling and communicating with me on a number of matters, ensuring I didn't feel pressurised or down-hearted about the situation. Would definitely recommend them as an organisation to anyone who is struggling with debt problems. It has given me the peace of mind I was looking for, and is helping me work towards being debt free. Reviewed on: 11th August 2021

Great company

5
Really good company. Made me feel comfortable about helping me with my debt, made me aware of all my options. Great service, glad to be on the road of becoming debt free! Reviewed on: 11th August 2021

Brilliant service

5
Took out the anxiety of paying back spiralling bills! Helpful and give real peace of mind! Reviewed on: 11th August 2021

Easy and friendly staff

5
I was very nervous when I contacted them, but their staff put me at ease. Glad I contacted them. Reviewed on: 11th August 2021

Extremely helpful and Quick at responding.

5
Always helpful and very quick to reply to my queries. Never judgemental and extremely patient. They never fail to help me with anything im worried about and are a great support. Reviewed on: 11th August 2021

Payplan gave us a life without worrying back

5
Smooth process of getting our finances back on track, staff very helpful and informative and took the stress out of an uncomfortable situation after many years of not dealing with the problem head on due to fear of how we would be treated and embarrassment Reviewed on: 11th August 2021

Non judgmental

5
Quick, easy and so polite and helpful. You are given sound advice and a choice of options. Reviewed on: 11th August 2021

Efficient and understanding

5
Debt is always a tough thing to get through and we never thought we would end up needing debt solutions but due to the death of a loved one, we found ourselves in a rut. We contacted PAYPLAN, who knew every step of the way and guided us through the process and negotiated payments for us with our creditors, which made life liveable. Always courteous, knowledgeable and professional. Reviewed on: 11th August 2021

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Help others make smarter decisions by sharing your own experience. Write a review