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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Stress free

5
Excellent customer service, helped me when I needed it most Reviewed on: 11th August 2021
Lee Burgess's avatar
Lee Burgess

Satisfied customer

5
Payplan has been my lifeline and was so helpful ( without being judgementle) getting me back on my feet. I felt that the help I received was brilliant and after 2 years I am now debt free. Reviewed on: 11th August 2021
Doris's avatar
Doris

Very helpful

5
It was very easy and the people are very helpful, it was stress free Reviewed on: 11th August 2021
Ricky Northrop 's avatar
Ricky Northrop

Quality and Care

5
Easy to speak too and friendly non judgmental staff. No questions are silly and always responsive and looking to help you every step of the way. Take away your worries and there every step of the way Reviewed on: 11th August 2021
Simon's avatar
Simon

Sleep easy with Payplan

5
They are non- judgemental, very courteous and friendly. They work hard to find you a solution to your problems so you can sleep easy Reviewed on: 11th August 2021
Jane Starkey's avatar
Jane Starkey

They're good.

5
When you think you have a trouble with your bank, than they can give you a new start. Reviewed on: 11th August 2021
ANDRAS POPOVICS's avatar
ANDRAS POPOVICS

Difficulties due to Covid left me in terrible circumstances with my bank...payplan came to the rescue! Super heroes without wearing a cape!

5
Due to Covid I have not had any work for eighteen months...whilst I tried to reason with my bank about the amount of my debt they were not sympathetic. Payplay mediated with them on my behalf and brokered an agreement. The stress levels I was experiencing disappeared overnight. Reviewed on: 11th August 2021
AndrewHibbert 's avatar
AndrewHibbert

On it excellent communication

5
So glad we went with payplan. Their calm communication helped loads and their knowledge and consistent experience. Reviewed on: 11th August 2021
janet_brickwood@yahoo.co.uk's avatar
[email protected]

Ok

4
The communication isnt very up to scratch and it’s never very through on the understanding Reviewed on: 11th August 2021
jackie holt's avatar
jackie holt

Considerate compassionate and complete

4
From the moment i made my initial call ,I was kept at ease never felt judged and was spoken to in simple terms throughout the whole process. When i had finished the application I felt a huge weight lift from me and I am glad i made the decision and with payplan. Reviewed on: 11th August 2021
Stuart Morton's avatar
Stuart Morton

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