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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful, informative reliable service

5
Very helpful service, the representative talked me through everything at the start of the process to address my best options and were very informative setting me up. Their online system is very easy to use and their reminders and check ins very helpful in keeping me on track. Reviewed on: 16th May 2024
Roxi's avatar
Roxi

They are so helpful and don't judge you

5
They are so helpful and don't judge you Reviewed on: 16th May 2024
Kim's avatar
Kim

Very good communication, both notifications and repl...

5
Very good communication, both notifications and replies to questions. Very proactive with credit firms to push through my financial DMP. Much appreciated Reviewed on: 16th May 2024
Simon's avatar
Simon

Staff are very helpful and explain everything properly.

5
Staff are very helpful and explain everything properly. The staff puy yiu at ease at a difficult time Reviewed on: 16th May 2024
Emma's avatar
Emma

Helpful, seious; professional people that are ahopy...

4
Helpful, seious; professional people that are ahopy to assist and help you any time Reviewed on: 16th May 2024
Bianca I's avatar
Bianca I

Very helpful and understanding of personal circumsta...

5
Very helpful and understanding of personal circumstances. They help you as best as they can. Reviewed on: 16th May 2024
Laura 's avatar
Laura

Great help and support

5
I have always had an excellent service from Payplan. They have been a huge help when dealing with my finances and getting back on track. They are always understanding and respond to queries promptly. Reviewed on: 16th May 2024
Saintly29's avatar
Saintly29

Helpful and useful to have annual tracking of debt r...

4
Helpful and useful to have annual tracking of debt report Reviewed on: 16th May 2024
G D's avatar
G D

Excellent customer service, good comunication

5
Excellent customer service, good comunication Reviewed on: 16th May 2024
Jol I's avatar
Jol I

Very understanding easy simple process

5
Very understanding easy simple process Reviewed on: 16th May 2024
Michael's avatar
Michael

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