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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

I am had peace of mind since I started with PayPlan support me. I can now sleep better.

5
My life has been much happier and peaceful now, and I will fore ever be grateful for all the support I have being receiving over the years over my best Management. Reviewed on: 10th August 2021

Stress free

5
Neveer met a more professional customer service than a payplan staff Reviewed on: 10th August 2021

Helpful

5
Payplan are a amazing company, dealt with my debt problem really well and made life so much easier Reviewed on: 10th August 2021

Very helpful and effective

5
Was not in a great place financially . Started on a Debt Management plan, eventually realised I needed more help. Was referred to their Bespoke solutions department who took over and advised me to opt for am IVA. Now half way through that. It’s not easy but at least I can sleep at night now. Very supportive service. Reviewed on: 10th August 2021

Perfect customer service

5
In stressful situations when dealing with debt Payplan have been so helpful and informative with the customer service. I was at a point in my life where everything spiralled out of control. Payplan have been amazing. 2.5 years on I only have 2 payments left and have never had any problems. Reviewed on: 10th August 2021

Outstanding Service

5
Payplan supported me to gain control over my finances and to create a plan to clear my debt in a way that was affordable to me and did not put me at more of a disadvantage. After trying to clear my debt with a different company before and barely getting anywhere close because most of what I was paying did not go toward clearing my debt, switching to Payplan was the best decision ever. Doing so eliminated all the stress that comes from dealing with rising debt and gave me confidence that at the end of the DMP I’d be in a much better position financially. Staff are helpful, knowledgeable and non-judgemental and the entire service provided is streamlined to make interaction with Payplan easy and time saving. The entire experience has been brilliant.. Wish I had approached them sooner. Reviewed on: 10th August 2021

Payplan

5
Payplan has been a life saver for me , and I definitely would recommend them to anyone that is struggling with debt. Reviewed on: 10th August 2021

Easy easy

5
Payplan sorted my debt management plan very quickly it was straight forward and no hassle at all . I don't get hounded by my debters either. Reviewed on: 10th August 2021

Very helpful

5
Very sympathetic and pro active Reviewed on: 10th August 2021

It's OK to be nervous, but just give them a call...

5
Life changing. Seriously, life changing. Since my first contact with Payplan I have been treated like a person. I was met with understanding - something that hasn't changed since, I've never felt 'judged', and have always been supported from then onwards. They just know. They just understand. They care, and they help, they really do. Reviewed on: 10th August 2021

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