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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Taking back control of my life

5
PayPlan have supported me straight from the start of my journey to becoming debt free. The ease of PayPlan taking the front seat of managing my creditors, budgeting & paying my loans off really has let me take back control of my life. Reviewed on: 10th August 2021

Peace of mind

5
I found myself in financial difficulties due to a dramatic unforeseen change in my circumstances. A friend recommended PayPlan and I contacted the service. They stepped in and stepped up to my creditors and assisted me to take back control. The staff are warm, friendly, Deseret and knowledgeable. Reviewed on: 10th August 2021

Great support

5
Without Payplan l would be emotionally and financially a wreck. The service is amazing- nothing is too much trouble. Easy to communicate with and honestly a company that saves lives with their debt advice and support! Reviewed on: 10th August 2021

Great service from PayPlan

5
I have been with PayPlan for the last 3 years and so far I only received a great service. Thanks to PayPlan I’m stress free. I would definitely recommend PayPlan to everyone. Reviewed on: 10th August 2021

Ethical, impartial and non-judgemental

5
This charitable organisation deserves recognition for their work supporting people in debt without charging them a penny. Whilst I know they're always a phone call away if I need them, I'm sure a lot of clients like myself don't particularly enjoy talking about their debts, so it's brilliant that you can go through the whole process online whilst still having a dedicated point of contact. They've always presented all of the solutions available to me in an impartial way without bias or up-selling products that might be more beneficial to them. As perverse as it might sound, I love that Payplan have turned my debts from a worry into something that I no longer worry about. It's great to have them fighting my corner and I can't thank them enough. Reviewed on: 10th August 2021

Best thing I did

5
I genuinely didn’t know what I was going to do with my finances, until I rang the number that Payplan had on their website, every person I spoke to made me feel at ease and calm. I am now financially stable with an understanding on what financial factors come first. Reviewed on: 10th August 2021

Lifesaving advice and service

5
PayPlan helped me when I was in a desperate situation. They were caring, thorough and extremely understanding. Reviewed on: 10th August 2021

Help

5
I was given help when needed. A great company to do business with. They have the human touch. Reviewed on: 10th August 2021

Fantastic

5
Always been helpful and polite. Always there to help in every way. Reviewed on: 10th August 2021

One step at a time

5
I feared the worst would happen when I couldn't pay off my credit cards. With taking one step at a time, I setup a payment plan. Payplan was understanding and I communicated via email. My preferred option. I'm still paying off my debt but I can now see the end of the road. So I can get back to living my life debt free. Reviewed on: 10th August 2021

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