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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Perfect from the word go!

5
From the start they've been awesome! Any time I've had a query, a quick email and in very little time (even during the pandemic) they've been on the ball and answered my questions! Reviewed on: 10th August 2021

Easy

5
Been fantastic since I joined them no hassles at all. Sorted my payments and it comes off monthly without a hitch. Hope to be debt free soon! Reviewed on: 10th August 2021

How helpfull Payplan was

5
I can honestly say that when I phoned payplan I had no idea what to expect and how they could help me but they was recomended by a family friend so i phoned Payplan and from the moment I spoke to them I felt comfortable and like I could trust them every question no matter how silly I asked and they answered everything and there was no pressure to agree to anything. Once I set up my IVA they have been helpfull with any questions or worries I have and do there best to help me. I have a friend who is now in similar position to me and I have surgested Payplan as an option due to the reasons above as she spoke to 1 debt solution company and felt pressured to make a decision so didn't do anything in the end. Reviewed on: 10th August 2021

Very helpful and friendly service

5
I'm on debt and im get monthly support Due covid do have reduced payment so Happy for service provider.thank you Reviewed on: 10th August 2021

Life saver

5
The best service great staff life changing company. Reviewed on: 10th August 2021

Saved my life!

5
When I found Payplan I had already been with step change which was not a good experience at all! The people at Payplan and ability to clear my debt have been literally a life saver! Without them I wouldn't be enjoying more financial freedom with no new debt incurred over more tyan 3 years. Thank you so much for all your help...you literally save lives! Reviewed on: 10th August 2021

Peace of mind

5
Always helpful and supportive I can't fault them Best decision I ever made I wouldn't hesitate to recommend payplan in fact I already have Reviewed on: 10th August 2021

Great service

5
I manage to pay off my all debts and very responsive team. Reviewed on: 10th August 2021

So helpful

5
They are so helpful and treat you like a human being, help to take the weight off your shoulders, with no judgment. Reviewed on: 10th August 2021

PayPal the best

5
The most secure company I have used and trusted with my payments Reviewed on: 10th August 2021

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