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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Simply the best around

5
Made me feel at ease and comfortable at all times, can't rate them highly enough Reviewed on: 10th August 2021
Damien 's avatar
Damien

Very helpful service

5
Honest,helpful and professional service. Always there ehen I need them Reviewed on: 10th August 2021
Haji Zahid Rasool's avatar
Haji Zahid Rasool

Got my life back

5
Was very nervous when I first rung. They were so kind and I didn’t feel judged at all. They went through all my options and helped me to pick the right choice for my circumstances. The best thing I ever did. Reviewed on: 10th August 2021
K&@'s avatar
K&@

Reassuring and helpful

5
PayPal have been so helpful and reassuring when I needed help with my debt. They are always there to help whenever I needed them and it's easy to set up. Reviewed on: 10th August 2021
Sarah Chesterman's avatar
Sarah Chesterman

Life Savers

5
I cannot thank this company enough when everything was too much they stepped in , guided me and helped resolve the issues that were becoming far too much to deal with. They are helpful and supportive and all of the staff make you feel at ease not once did they make me feel a failure. Thank you so much please do not hesitate to contact them definitely second to none Reviewed on: 10th August 2021
Tracey Sadler's avatar
Tracey Sadler

Great help

5
Payplan are an amazing company, when I was struggling during the pandemic payplan was vary understanding. Allowing me to make the minimum payments and contacting my creditors for me. All emails iv sent asking meny questions and been answered promptly and with all the information I needed. Reviewed on: 10th August 2021
Eastwind0174's avatar
Eastwind0174

They have helped me get my finances in order and life back!

5
I found myself in an unexpected situation. A loss of a wage in the home through illness left just one income, and a lot of outgoings. After trying (and failing) to stay on top of things, I contacted PayPlan. I completed all of the necessary paperwork with ease, the payment amount calculated and they contacted all of my debtors. I could breathe again, and more importantly, could stop dreading the phone ringing or the post coming. It’s made a huge difference to us. Each year a review is done, and slowly but steadily, my debts are reducing. Communication is traight forward. Any problems I have had, I contact them, and a case worker deals with the query promptly. I honestly couldn’t fault the service they provide. Reviewed on: 10th August 2021
Grateful customer!'s avatar
Grateful customer!

Very helpful

5
Offered excellent advice and worked out the perfect plan for me to pay my debts at a good pace. Reviewed on: 10th August 2021
Nathan's avatar
Nathan

Excellent company to help with debt

5
Provide good service and advice to help you with debt and how to overcome it Reviewed on: 10th August 2021
Hayley Mitchell's avatar
Hayley Mitchell

A personal and human approach

5
Payplan have taken what felt like a hopeless situation and with humanity and compassion provided me with a solid and reliable method to clear our debts and rid ourselves of the overwhelming stress that debt can bring. Having someone advocate on our behalf is amazing and seeing the debt reducing gives me hope along with an estimated date when we will be debt free we have something to work towards. Reviewed on: 10th August 2021
Gail Tatton's avatar
Gail Tatton

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