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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Peace of mind ….. finally ❤️ I can sleep better in my bed knowing payplan has taken over the hassle . No more letters! No more stress! Just a weekly amount which is affordable…. I feel my life is back x Reviewed on: 10th August 2021

It's absolutely fantastic and brilliantly service and amazingly support!

5
It's save my life, I don't know what I do without PayPlan! Thanks! Reviewed on: 10th August 2021

Great service

5
Great service and always there when needed, could not have got my finances under control without them. Reviewed on: 10th August 2021

Efficient and supportive

5
An IVA was not something we ever expected to need but due to certain circumstances it became necessary. Payplan have kept us informed and been very supportive Reviewed on: 10th August 2021

Excellent Service

5
Diligent response to my questions and respectful way of talking communication with me. Reviewed on: 10th August 2021

Amazing lifeline to many

5
I’m am so grateful I found Payplan. I didn’t know what I was going to do to sort out the financial mess I found myself in. The lady who I spoke to when I rang was understanding and sympathetic to my situation. Since signing up to my plan I have never looked back. They helped freeze the interest and liaise with my creditors. This took all the stress out of everything for me, and my mind at rest. Reviewed on: 10th August 2021

Great help and relief

5
Payplan have been very easy to deal with, sympathetic and understanding Reviewed on: 10th August 2021

They Help

5
They keep you up to date on everything they do. If you have problems they settle them quickly and efficiently Reviewed on: 10th August 2021

Payplan better than Paracetamol

5
Payplan really easy to communicate with. Understanding people, understand everyone's different circumstances. Helps relieve the burden about having debt. Reviewed on: 10th August 2021

Compassionate and professional at one of lowest times of my life

5
After getting into a financial mess I really was at the end of my tether. I was told to contact a debt solution company and fortunately I found PayPlan. The staff patiently went through everything with me, and found a workable way forward. Thoroughly professional at all times their support was exactly what was needed and PayPlan continue to support me through my IVA. So, in my darkest day they helped me find the light. Reviewed on: 10th August 2021

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