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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fantastic

5
Payplan have been brilliant to me and my family. We have had a lot of ups and down these past 18 months and they have been there to help us without pushing us too much. Thank you Payplan. Reviewed on: 9th August 2021
Melanie Rose Beech's avatar
Melanie Rose Beech

Easy hassle free debt plans

5
Payplan took the stress out of everything, online support is excellent and annual review process really easy. Highly recommend Reviewed on: 9th August 2021
unacregan@gmail.com's avatar
[email protected]

Amazing totally turned my life around

5
After serving 24 years in HM Prison service, I really struggled with PTSD and wasn’t confronting my debts, I was suicidal at one point, and after speaking to a government run Counselling service they put me in touch with payplan, even though I was feeling awful there customer service was amazing and really showed empathy. They felt with everything and they have been a big part in my recovery, even though I have never had chance to personally thank them. They really make a difference to peoples lives and unfortunately don’t get the credit they deserve Reviewed on: 9th August 2021
Louis chilten's avatar
Louis chilten

Efficient, and understanding.

5
They take a sensible and fair approach - looking after your interests and helping you resolve your challenges sensibly. Reviewed on: 9th August 2021
brendan@brendanc.co.uk's avatar
[email protected]

Peace of mind

5
I was in a desperate state when I first contacted PayPal. They were helpful and understanding giving me peace of mind. Only 3 months to go and I will be debt free thanks to PayPal. Thanks guys Reviewed on: 9th August 2021
Helen Williams 's avatar
Helen Williams

Great support

5
Pay plan help me sort out my debt and put my mind at rest I'm so grateful for all their help Reviewed on: 9th August 2021
Vicky Taylor's avatar
Vicky Taylor

Excellent Company

5
They have helped me pay off my debts and still be able to live without worrying about debtors chasing me all the time, they are very helpful and quick with their responses. Reviewed on: 9th August 2021
Sharon Drake's avatar
Sharon Drake

my experience

5
very honest very helpful and trustworthy Reviewed on: 9th August 2021
khaled osman 's avatar
khaled osman

Great service and customer support

5
Always friendly and knowledgeable Been with them years and always good service Reviewed on: 9th August 2021
Joanne Isufi's avatar
Joanne Isufi

Amazing company

5
From the first phone call to paying off nearly £8000 of my debt. PayPlan have helped me get back into a more stable lifestyle. I don't have to worry everyday. Payplan employees are all very productive, professional and only a call away Reviewed on: 9th August 2021
Laura Baldwin 's avatar
Laura Baldwin

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