Smart Money People Logo
Go to business site
Share this page
Link copied

PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
Read all reviews Write a review

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

PayPlan Debt solutions reviews (22303)

Excellent Supportive Company

5
Always answer my questions and help when I require it. Excellent company. Reviewed on: 9th August 2021
A's avatar
A

Friendly understanding staff and professional service

5
Quick friendly understanding help with my debt as well as helping me manage my plan through the pandemic. I would highly recommend Reviewed on: 9th August 2021
Neil Isaac's avatar
Neil Isaac

Life changing!

5
I didn't realise how simple it would be to get a good night's sleep again! Payplan were amazing Reviewed on: 9th August 2021
Rebecca Sinfield's avatar
Rebecca Sinfield

Friendly and supportive

5
I have it for long time and find it available whenever I need help Reviewed on: 9th August 2021
A Zulfaqar's avatar
A Zulfaqar

Relieve the stress

5
Payplan’s top customer experience squashed the stress from the first phone call. I was so nervous and embarrassed, but Payplan knew exactly what I was going through and were able to support me and my situation. I don’t know where I’d be without there knowledge and care. Reviewed on: 9th August 2021
Craig Bowden's avatar
Craig Bowden

Was petrified.. now I'm happy

5
Being in debt was the worse feeling ever, was sick to my stomach every day.. took me a few years to pluck up the courage to contact payplan .. how I wish I'd of done it sooner.. they were so kind and helpful I was completely at ease.. now 4 years down the line and life is good and back on track...if your struggling pick up the phone you won't regret it I promise. Reviewed on: 9th August 2021
Hayley's avatar
Hayley

Life savers!

5
I have been with payplan since 2018 and they have been so helpful the whole way through I would not be where I am today without there help and hopefully a light at the end of the tunnel now should be debt free very soon! Couldn't recommend them enough. x Reviewed on: 9th August 2021
Harley's avatar
Harley

Moving from drowning in debt to debt management

5
Several years ago I reached a crisis point in my own debt story. It was foreseen and I understood it was coming but had managed to extend several times previously. Initially, I didn’t know what to do or where to turn, on a recommendation, I called PayPlan who immediately worked with me to ease the pressure and stress. The worked out a flexible and affordable plan that worked with my personal circumstances offering me a chance to breath for the first time in years. I honestly couldn’t be more grateful for PayPlan and what they do. Debt causes pain, stress and suffering, it is, at times, a survival game - PayPlan gave me a route out. I have paid off more that 70% of my outstanding debt in 4 years. I am managing my debt. I am in control. Reviewed on: 9th August 2021
Matthew Lyle's avatar
Matthew Lyle

Payplan the best

5
I’ve been with Payplan for years now . They are very helpful and it makes my finances easy to manage. I have less difficulty now. Reviewed on: 9th August 2021
Ma. Chua's avatar
Ma. Chua

Life Saving Support!!!

5
I cannot rave enough about PayPlan, every single person you speak to is understanding, non judgemental and so so willing to help! Not once have I felt stupid, or like I was asking too much. To be in a bad place financially can really affect you mentally, but dealing with PayPlan has lifted such a burden and made my life so much better! Reviewed on: 9th August 2021
Abby 's avatar
Abby

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill