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PayPlan: Debt solutions reviews

4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Excellent

5
A really helpful company helping people be debt free with stress free solutions. Reviewed on: 9th August 2021

Always there to help

5
I have been with Payplan for several years now and have always found them to be efficient, sympathetic & constructive in helping me through a difficult & stressful financial situation. Reviewed on: 9th August 2021

Peace of mind

5
Payplan have helped me to be able to sleep at night, the worry and stress disappeared once they helped organise my fiancé’s and to show me that things are manageable Reviewed on: 9th August 2021

great service

5
When I first signed up I felt embarrassed but the person at the other end of the phone really put me at ease, all the way through my journey I have been reassured and made to feel I am valued. Reviewed on: 9th August 2021

Understanding and non judgemental

5
Excellent service and received a professional,caring service from people who understand and don't judge you. Importantly they treat you as an individual. Reviewed on: 9th August 2021

Helping me to be debt free

5
I first heard of PayPlan from the Citizens Advice Bureau when I was in debt with my husband when he lost his job and we entered into a DMP which kept all of our debtors at bay and relieved the stress of dealing with debtors chasing constantly especially when having 3 children to look after as well. The Team at PayPlan have helped me and my husband immensely to try and work towards being debt free. Unfortunately some years later I then separated from my husband and I wanted to sort myself out and my aim was to be debt free to feel good about myself so after speaking with the Team at PayPlan they helped me to be able to enter into an IVA and I am now in my final year of being debt free. I would highly recommend PayPlan to anyone with debt issues because of the staff and how kind, understanding, friendly and helpful they have been in assisting me through a difficult and very stressful time in my life for the past 16 years and I would like to say a huge thank you to PayPlan as I don’t know where I would be if it was not for you. Reviewed on: 9th August 2021

Payplan staff respects and treats us highly

5
They understand our needs and take our needs into consideration Reviewed on: 9th August 2021

Extremely helpful

5
I was embarrassed as to the situation I was in but the pay plan team was so understanding and gave me such good advise. They made me feel at easy and hopeful of the future ahead. With out their help and guidance I don't know how I would of coped. Thank you. Reviewed on: 9th August 2021

Life savers

5
When I felt at rock bottom and did not know how to cope with my debt, I finally plucked up the courage to phone PayPlan. The member of staff on the end of the phone that day responded to my tears with genuine empathy and advice. And from there I was able to see a way to function and live again. A service that continues to be outstanding and my debt is going in the right direction now. I cannot thank PayPlan enough x Reviewed on: 9th August 2021

putting you on the right track with your finances

4
I have been with payplan for a few years now. They are good at sorting out your finances and making sure that you can afford the re-payments. Im now in a much better situation than i was a few years ago, and i couldnt of done it without payplan Reviewed on: 9th August 2021

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