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PayPlan: Debt solutions reviews

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4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Ease

5
Payplan are very helpful and di not make you feel bad about your situation. Easy to communicate with. Reviewed on: 8th August 2021
Amanda Louise Baker's avatar
Amanda Louise Baker

So helpful

5
Been with Payplan for a long time and they have helped us through a very stressful time and now we can manage our debt Reviewed on: 8th August 2021
Renee Nellins's avatar
Renee Nellins

Friendly, excellent service

5
Very friendly, professional and competent service in support of plan required. Excellent communications Reviewed on: 8th August 2021
Kev Warren's avatar
Kev Warren

Lifted a weight off my shoulders

5
I turned to PayPlan when I couldn't manage my financial situation no longer. As soon as I contacted them they acted fast and were very supportive. They immediately made me feel at ease with my finances and that they was a solution. Great customer service, response times and supportive. Reviewed on: 8th August 2021
S H2's avatar
S H2

We could not have coped without Payplan.

5
We were in a nightmare debt situation caused by a perfect storm of circumstance when we found Payplan. Our creditors were pursuing us relentlessly and we were at breaking point. Payplan arranged our plan with the creditors and the pressure was turned off like a tap, we could even start answering the phone again! Our annual reviews have always been carried out in the most professional & friendly manner and most importantly we have never felt any element of judgement for the mistakes we made in the past. We are near the end of our repayment plan now and it is a matter of pride that we will have paid our debts when it finishes. We are absolutely certain that without Payplan we would have gone under. Reviewed on: 8th August 2021
Neil's avatar
Neil

Turned my life around

5
I never thought I would get out of debt but I am now steadily reducing it. Lots of help from the adviser at PayPlan. Now I can sleep at night. Reviewed on: 8th August 2021
Trevor Richards's avatar
Trevor Richards

very good

5
very good nnnnnnnnnn nnnnnnnnn kkkkkkkkkkkkkkk Reviewed on: 8th August 2021
james's avatar
james

Excellent and friendly service

5
I have been with payplan for a while now. I find the service very friendly and not judgemental. I am a lot happier and less stressed after using them. Reviewed on: 8th August 2021
Kevin Costello's avatar
Kevin Costello

Ultimate Professionals

5
I have been with Payplan since 2010. Throughout this time, I have received the very best advice and support to help me deal with my debt management plan. Every single person I have dealt with has been not only very knowledgeable, but on a human level, the kindness and direction has helped me cope with paying back my debt and still having enough money to get through each month. They are the rock in my life that stop me from falling over. Reviewed on: 8th August 2021
Fran's avatar
Fran

Excellent service provided

5
Excellent credit facility, helpful during covid, minimum payments fair and helpful at reducing the amount owed quickly. Would recommend to anyone. Reviewed on: 8th August 2021
SarahC's avatar
SarahC

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