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PayPlan: Debt solutions reviews

4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Life saver

5
I felt so overwhelmed around my debts and they have really helped me arrange something manageable so that I am back on track. Everyone is so helpful. Reviewed on: 7th August 2021

So helpful

5
They have been so helpful in resolving our debt problems, without any judgement Reviewed on: 7th August 2021

Removal of stress

5
I started using PayPlan back in 2011 following a number of financial issues with my business, which subsequently folded. I was initially sat with a lot of debt where i was using credit cards to clear another card, not a great situation! Every month it was very stressful for both myself and more so my wife. After speaking to my mortgage company about my debt and whether they could help, they recommended that I speak to Payplan. This was the best advice I ever received as the process to agree a budget was very straight forward, the fact that they took over all the communication with all my creditors, removed so much stress and 100% of my monthly payment went to all my creditors - no taking of a 10% management charge! I had the plan running until July this year, where I have now been able, which PAyplan’s support, to agree a final settlement figures with all my creditors and become debt free. It has taken 10 years, but the support they have offered through the whole time has been great. I would recommend them to anyone who is struggling. Reviewed on: 7th August 2021

Peace of mind with payplan

4
100% recommend. Sure and steadfast company fixing the alleged unfixable Reviewed on: 7th August 2021

take a whole lot of stress away

5
Really helped get life back on track would highly recommend Reviewed on: 7th August 2021

A weight of my mind with these. Fantastic

5
They are the most professional and free service I couldnt recommend enough. They have been there for me. Reviewed on: 7th August 2021

Outstanding Service Provision MH/JH

5
Over a number of years Payplan have provided us with what can only be described as an outstanding service. At a time of crisis and when no-one else seemed to care about the financial difficulties we faced, Payplan provided us with with critical advice guidance and information and enabled us to make informed choices on the support we felt we needed. Payplan have continued to offer up to date information on financial services/support available to us and have acted impecably and impartially regarding our choices. I would recommend this Provider to anyone Reviewed on: 7th August 2021

Responsive

5
PayPal responds and follows up to make sure you're OK. Reviewed on: 7th August 2021

Brilliant

5
I've been with pay plan for many years I couldnt have been with a more understanding company Reviewed on: 7th August 2021

very supportive in debt management and non judgmental but professional

5
engaged with pay plan in 2017 immediately helped with sorting matters out and have always been very responsive when ive had letters from creditors and offered sound advice. Reviewed on: 7th August 2021

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