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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Understanding and Honest

5
Outstanding customer service, very helpful and fantastic communication, always helpful and understanding, we wouldn't use anyone else. Reviewed on: 6th August 2021
Jon's avatar
Jon

Helping Hands

5
Pay plan is life saver .Very helpful and right solution for peoples in deep trouble. Thank you very much pay plan. Reviewed on: 6th August 2021
Mukhtar Tariq's avatar
Mukhtar Tariq

Good company

5
Payplan is a good company that helps you with your debt Reviewed on: 6th August 2021
Allan Taylor 's avatar
Allan Taylor

Simple, reliable, understanding.

4
I am coming towards the end of my debt repayment period with Payplan and, while I would wish no one to need this service, it has been a practical and affordable solution for me. From the initial contact where the various solutions were explained, discussed with me, and then initiated, Payplan has been exemplary in their support. While my debt was not so large at around £7k I have been happy to pay a set amount each month for some years now. The annual review is useful and, as my debt has reduced and my income gradually increased so have my payments by a small amount to enable me to complete the process just a few months faster. Reviewed on: 6th August 2021
peter e's avatar
peter e

Great company

5
Payplan have been, and continue to be committed to helping me with my debt management. Their staff are so helpful and are easily contactable. I’m kept up to date, and am extremely happy with the service. Reviewed on: 6th August 2021
Mike Ashcroft's avatar
Mike Ashcroft

Helpful, prompt replies and good advice

5
When I have had an issue Payplan reply quickly and an informative answer puts you at ease. Reviewed on: 6th August 2021
Pete Driver's avatar
Pete Driver

Thoroughly proffessional and always helpful . Provders of achievable debt solutions.

5
I have always found helpful and non judgemental solutions from "Pay Plan ". When circumstances have changed or become difficult they provided further guidence and alternatives . Reviewed on: 6th August 2021
Phyllis Harding's avatar
Phyllis Harding

An amazing Company

5
I was in serious financial position and didn’t know what to do. My daughter suggested Payplan and they took care of everything for me and continue to look after me by sound financial help in terms of ensuring I can afford my payments without putting too much of a strain on my income. The staff are all brilliant and can’t do enough to help. I am so so grateful for their kind help and professionalism with making me not feel like a failure. Reviewed on: 6th August 2021
robert nowell's avatar
robert nowell

So very good..

5
Have been with them a while, always treated as a person and they are always willing and ready to help any situations. Highly recommend them without reservation. Reviewed on: 6th August 2021
T Stutely 's avatar
T Stutely

Payplan has helped me all the way though out my debt reduction and have been fantastic

5
Since I started with Payplan they’ve helped me sort out my finances and I’ve being able to budget myself for the future and hopefully I’ll be debt free soon Reviewed on: 6th August 2021
andrewfoulds61@yahoo.co.uk's avatar
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