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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

how to ease your worries

5
they have been superb,with help and advice and customer service. I had a fire where I lost everything and my landlord died in the fire.i was panicking about creditors. but they wrote to them all.told me to take a break and get sorted.just the peace of mind you need ,after that Reviewed on: 6th August 2021
Andrew slater 's avatar
Andrew slater

Best and most reliable service

5
Always trust paypal to pay with for anything. Reviewed on: 6th August 2021
Nadeem Khan's avatar
Nadeem Khan

PayPlan saved me from drowning in debt

5
I first heard about PayPlan in 2015 and joined its plan .I have not regretted it My mother had just died and to add to my problems I had funeral fees ,and had to sort out probate etc I already had maxed out credit cards and overdraft and was now on benefits Feeling there was no way out from so much debt was so depressing They sorted out my monthly repayments to my creditors and I have carried on since then paying weekly amount as arranged with them so I could breath again and feel I was in control of my finances Although I have a long way to go to pay it all off I feel I am doing something positive My income is reviewed every April and my payments have varied over the years Most if not all creditors have agreed to stop interest payments and I no longer feel afraid of opening letters Thank you PayPlan Reviewed on: 6th August 2021
Maureen clarke's avatar
Maureen clarke

Fantastic professional service

5
I have been with you for years and I cannot thank you enough for all the support and understanding you have given me over the years you are a godsend thanks for being there payplan I! Reviewed on: 6th August 2021
Pat Hughes 's avatar
Pat Hughes

Easy debt solutions.

5
Always looked after my interests and been very fair with the repayment plans when reveiws are due.. Given good advice when requested. Reviewed on: 6th August 2021
Derek Valsler's avatar
Derek Valsler

Life Changing

5
Payplan helped me face my debts and find a solution which helped me find peace of mind. My debt plan allowed me to keep my self respect, pay my debts and have a more settled balanced family life. Reviewed on: 6th August 2021
Josephine Stinton's avatar
Josephine Stinton

Excellent support and advice

5
We have been with Payplan for a number of years,they have helped us through a very difficult time. Very helpful and understanding.Thank you Reviewed on: 6th August 2021
Chris's avatar
Chris

The Helper

5
Staff are helpful and supportive willing to explain the procedures Reviewed on: 6th August 2021
Mj's avatar
Mj

Stress free service!

5
When I first contacted Payplan, I was a mess. I remember crying to the initial person I spoke to because I just couldn’t see a way out. I was getting constant threats and demands for money I just couldn’t afford. Payplan helped me start from the beginning to help me not only sort out a payment plan but to understand my spending habits and where it all went wrong. I got regular updates of how it was going. I cannot express the relief when the plan started and I could actually breathe. It seems like such a clique to talk about ‘breathing again’ but it was honestly like a massive weight lifted off my shoulders. I felt embarrassed when I had to admit that I couldn’t cope anymore. I didn’t speak to my family about it. After the plan started, I could enjoy life again without constantly stressing. The amount of sleep I lost, the deep depression was awful. I can now finally be a good mum again without worrying about what is coming next or who’s going to knock on my door. I am now able to budget and be my aware of my spending. I totally recommend Payplan to anyone who is finding it difficult to keep on top of their debt. It may seem like such a mountain to climb but once it’s sorted, it’s a totally different life. An enjoyable life. Reviewed on: 6th August 2021
GGG's avatar
GGG

Friendly, helpful, peace of mind

4
Very friendly and helpful. Put my mind at rest and no problem was too big it couldn’t be solved. Reviewed on: 6th August 2021
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