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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Always there for support.

5
I have never had any problems with PayPlan. Reviewed on: 6th August 2021

Amazing support and peace of mind

5
Ever since I took the plunge and contacted Payplan a huge burden was lifted. Their help and support is so wonderful and they do not judge or make you feel embarrassed. I do not know where I would be now if I hadn't had them help me to manage my debt Reviewed on: 6th August 2021

Awesome company

5
Will stop at nothing to get your money worries sorted out. Great communication and very unjudgemental. Reviewed on: 6th August 2021

Peace of mind

5
Due to personal and unforeseeable circumstances, my financial situation was in a dire place. Thanks to PP for bringing a workable solution to my situation. Supportive, non judgmental and appropriate. Thank you Reviewed on: 6th August 2021

Michael Organ

5
The support and sympathetic understanding of the special needs and circumstances of my friend has been outstanding Reviewed on: 6th August 2021

Non judgemental debt solutions

5
Having had a very difficult time after my husband died and left me with significant debts I was at a loss at to where to turn. I contacted several companies and felt demoralised and made to feel inadequate after each call. Not expecting anything different I decided to try Payplan. What a difference! I was not belittled, or made to feel stupid and inadequate. The support and attitude was (and still is) second to none. Keep up the good work, you certainly changed my life. Reviewed on: 6th August 2021

PayPlan Takes the Terror Out of Terrifying.

5
When I realised in 2016 that I could not manage the overload of debt that I’d been accumulating over fifteen years of house maintenance and unforeseen events that I could never afford without credit cards or loans, I trawled the internet and with great good luck found Payplan. I telephoned, I cried, I was soothed, I was taken gently, patiently, slowly through the maze of confusion I was in, and led to a clear path which has allowed me to stay in my house, pay my creditors at a greatly reduced rate and live without incurring any extra debt. I was offered a variety of ways to manage. The plan is flexible: sometimes I’m able to pay more and sometimes a little, or even far less. My plan is reviewed regularly and sometimes I ring or email because my I am struggling, and I have always been listened to and treated such calming kindness, I’d be sunk without the amazing team which is Payplan and which cares for so many thousands of us who hang on by the skin of our teeth. Reviewed on: 6th August 2021

Lifesaver

5
From the very first phone call, all the staff at Payplan have been professional, helpful and most importantly non judgmental. I would and have, recommend them to anyone who is going through the crippling worry of debt Reviewed on: 6th August 2021

Very Professional Service

5
Helped me back on my feet. From being unable to sleeping and worrying all the time. Thanks Payplan Reviewed on: 6th August 2021

Accessible, supportive and reassuring.

5
These people brought some piece of mind to my later life. In a calm and reassuring way they removed the worry and gave me the peace to live with, reduce and eventually pay off my debt. I cannot thank them enough. Reviewed on: 6th August 2021

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