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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Helpful staff infomative

5
Have helped me through a difficult time with fiance very helpful staff and informative regarding best option to reduce dept would recommend Reviewed on: 6th August 2021
Jacqui's avatar
Jacqui

Breath of fresh air

5
The team are understanding, non judgemental, helpful, go beyond to help find the right solution for you. And the kindness in the voice that is listening to you is a godsend. Reviewed on: 6th August 2021
slawka.mitchell@gmail.com's avatar
[email protected]

Immense Help With My Debt Problems

5
PayPlan has helped me immensely with my debt repayments. I'm now paying off my debts with only the amount which I can afford monthly. Now I no longer worry with creditors chasing after me for payments and this gives me a peace of mind. Reviewed on: 6th August 2021
KimH's avatar
KimH

Extra-valuable support

5
My debt-life has been looked after by Payplan for several years now. I always found their support to be efficient, understanding and valuable for all of my financial needs. Reviewed on: 6th August 2021
Lola Hatmil's avatar
Lola Hatmil

very helpful

5
helped me dont now what i would heve done without them. Reviewed on: 6th August 2021
Mary Mather's avatar
Mary Mather

Good customer service, quick responses to emails, pretty good app

5
A good, free service, knowledgeable staff, non-judgemental approach, quick responses to emails. Always calm and supportive when I phoned them with an emergency. Thank you Payplan Reviewed on: 6th August 2021
Robert McAdam's avatar
Robert McAdam

Open book.

3
At first, what payplan told me was frightening because they were so open about what i had to expect. Their openness inspired my trust in them because what they told me would happen happened. They have been supportive, working with me every year to review my plan to ensure the best outcome for me. They have always responded reassuringly when i have had concerns, and they have solved any issues quickly. Reviewed on: 6th August 2021
Paul Waterton's avatar
Paul Waterton

Professional, helpful and caring

5
Professional, helpful and caring, if had any issues they sorted them out no hassle. Reviewed on: 6th August 2021
Tom Symonds's avatar
Tom Symonds

Finally peace of mind

5
Being in debt is never easy, but PayPlan do not judge you. Their advisors are excellent and are quick to respond to queries. I am so relieved to have PayPlan on my side. Reviewed on: 6th August 2021
David Kesham's avatar
David Kesham

I have found all the staff I've been in touch with have been a joy to talk to understanding and never disapproving

5
I have been a client of payplan it was the best thing I did due to the debt I was in it was like a huge weight had been taken off my shoulders , I was really desperate at the time so thank you playplan for all you have done, and by the way your website is superb Reviewed on: 6th August 2021
William Murray's avatar
William Murray

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