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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Fantastic Payplan

5
Payplan customer service is second to none, Vast knowledge of the industry and great advice, well done and thank you. Reviewed on: 6th August 2021
GC's avatar
GC

Debt

5
Always a pleasure with payplan. They are always on hand to assist with any query that I might have. Reviewed on: 6th August 2021
Pauline's avatar
Pauline

Perfect solution

5
Worked in partnership with Payplan to find the perfect solution for me and my creditors. Friendly and professional service from start to finish. The perfect solution to get me back on track. It all began with a phone call. Best decision I ever made ❤ Reviewed on: 6th August 2021
Marianne Adamson's avatar
Marianne Adamson

PayPlan is an outstanding debt management company. The reason being, they help to manage the repayment of your debt and leaves you with peace of mind

5
My journey with PayPlan so far has been an amazing one. Reviewed on: 6th August 2021
Sarah-Louise Odeje's avatar
Sarah-Louise Odeje

Pay plan saved us

4
Due to unforeseen circumstances my life suddenly fell into chaos and my personal situation changed drastically overnight. I approached payplan with my partner to seek advice and support in trying to financially manage what was a devastating blow regarding our income. The people were so nice and listened while I cried my way through many phone calls over the first few days of the changes. They have continued to support us and keep us informed and upto date with where we are in finding ourselves again. I genuinely believe they saved us from loosing our house. Thanks dosent seem enough. I would definitely reccomend them if anyone needs appropriate support and guidance. Reviewed on: 6th August 2021
Jackie Osguthorpe's avatar
Jackie Osguthorpe

Relatively okay

3
They do stop creditors from contacting you, but I have an IVA and my husband arranged his own repayments with his creditors outside of sn IVA. His creditors are not adding interest, are flexible to reduced payments etc and he retains a good bank account and a really good credit rating, I will have repaid more than my original debt and although paid off in 5 years I really wish I hadn’t gone to the Iva route where I have bad credit rating a basic bank account my employer knows via a credit check. I think you’d find creditors more reasonable to your own arrangements than you think and wouldn’t feel like a second class citizen who has to declare every single penny you have or spend. My husbands repayments are a 3rd of mine snd so although he’ll be paying it off longer than my 5 years (which I’m nearly at thd end of) it would be more affordable & less shame of an IVA in place. I just want rid of this now. You aren’t going to get away with only paying a percentage back - if you have to reduce or miss a payment they’ll just add it to the end of your plan which extends your end date and makes it feel like a debt trap. If you need creditors to stop hassling you as it’s causing depression or stress hen that is the benefit of Payplsn involvement but other than that make your own arrangement for repayment with your creditors Reviewed on: 6th August 2021
Euan Johnson's avatar
Euan Johnson

They have been fantastic with me over the years

5
I got introduced to PayPal some years ago, they have done everything to support me through a really bad time & sort things out with my creditors Reviewed on: 6th August 2021
Rachel's avatar
Rachel

Helpful and reassuring

5
Sympathetic always helpful and easy to deal with Reviewed on: 6th August 2021
Margaret martin's avatar
Margaret martin

Best debt management ever

5
Easy to set up and start. Debt management is a free service unlike many others who charge a fee per month on top of your debt payment. They will be honest with the best solution for your debts. Set up a direct debit and off you go. They fully inform you when you will be out of debt. They’re not judgmental and if you ever get stuck, such as lose your job or pay cut etc. A simple message off your account or phone call, they will readjust your payments to make it manageable. They don’t harass you. They sort everything out. Reviewed on: 6th August 2021
LG's avatar
LG

Long time ago I was in great stress due to various debts. PayPal helped me and I shall be debt free soon.

5
Same as above.. As explained PayPal has been very helpful in sorting out my huge debts. Reviewed on: 6th August 2021
Gursharan Singh Bedi 's avatar
Gursharan Singh Bedi

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