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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Good service, which helped me feel back in control a...

4
Good service, which helped me feel back in control and reduce the stress of increase of living cost has caused. Took me through step by step, thinking of more costs than I had thought of to allow savings for emergency situations. Reviewed on: 16th May 2024

Good stuff

5
Been excellent since I've joined. Reviewed on: 16th May 2024

I have had a great experience with payplan.

5
I have had a great experience with payplan. My queries have been answered quickly and o have not had any issues Reviewed on: 16th May 2024

Easy to approach when needed, very knowledgeable sta...

5
Easy to approach when needed, very knowledgeable staff, just all round excellence Reviewed on: 16th May 2024

Excellent

5
It’s excellent really helpful no judgement from anyone, helped me a lot when I was in a hole Reviewed on: 16th May 2024

Staff are helpful and not judgmental.

5
Staff are helpful and not judgmental. Every time I’ve had to contact them, they’ve been really kind and helpful! Reviewed on: 16th May 2024

They are very helpful, friendly and knowledgeable.

5
They are very helpful, friendly and knowledgeable. They are quick to resolve issues and go that extra mile to help out. I can't fault them. Reviewed on: 16th May 2024

I have been using Payplan for 2 years now

5
I have been using Payplan for 2 years now, they listen to my needs, make me feel calm when I get stressed about money. Reviewed on: 16th May 2024

I was in a very difficult position and going through...

5
I was in a very difficult position and going through a lot of personal issues. From the very first phone call I was put at ease and felt like this was a company that genuinely wanted to help. Setting things up was straightforward and they took away so much anxiety. I would recommend them to anyone an amazing team. Reviewed on: 16th May 2024

Fantastic Service!

5
My time with PayPlan has been very easy from the get go. They have basically handled everything for me over the past few years so the only thing I need to worry about is paying them. On the occasions I do have a query I have always received a quick response and my mind has been immediately put at ease. Reviewed on: 16th May 2024

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