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PayPlan: Debt Solutions reviews

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4.94
Based on 22,308 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

A nightmare?? Or a sweet dream?? Payplan provide more than expertise in debt management, the key to unlock the door to a more structured future and all in a friendly, compassionate an... Read more Reviewed on: 12th June 2025
Brendan's avatar
Brendan

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

Are you an existing PayPlan customer? Please share your experiences with our community, and help others find out if PayPlan is the right product for them! If you're looking for PayPlan Debt Solutions reviews, then you've come to the right place. At Smart Money People, we're helping consumers find the best Debt Solutions product for them.

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PayPlan Debt Solutions reviews (22308)

Payplan

5
Every call has always been handled with the utmost professionalism, compassion and understanding. This would be a well deserved award for a well deserved company. Reviewed on: 6th August 2021
Lisa Jayne's avatar
Lisa Jayne

Excellent service

5
They have helped me in so many ways I was in over 20,000 worth of debt and payplan has helped me stay on track with a suitable budget for myself and my creditors if I have had a month to forget and not much money there's always someone to talk and help me out of that months situation. Reviewed on: 6th August 2021
Paul niker's avatar
Paul niker

Functional

3
Whilst PayPlan halted my debts as I was sinking into a more and more difficult situation, their customer service could definitely improve; slow replies, multiple advisors with no knowledge of case repeating each other etc. Reviewed on: 6th August 2021
Sam Craig's avatar
Sam Craig

caring and helpful

5
such a relief to have Payplan help me come back from a very dark place. Efficient, understanding and reliable. Reviewed on: 6th August 2021
mark.brailsford@me.com's avatar
[email protected]

So gratefull

5
A few years years ago during the credit crunch, I found myself in an impossibel position. Thanks to pay plan every is now back under control. Reviewed on: 6th August 2021
Robert Frederick's avatar
Robert Frederick

I needed help!

5
I was I trouble and needed help fast. PayPlan step up and were great. The very personal support has seen me through, after 8years I only have 8 more payment to make !!! Thank you PayPlan Reviewed on: 6th August 2021
Roger H. Moore's avatar
Roger H. Moore

Came to my rescue when I needed it.

5
Through illness and being off work my debts piled up and I didnt feel in control but through recommendation from Citizens Advice, Pay Plan came to my rescue and were brilliant at helping organise my debts with my creditors so that I could make a manageable payment plan. Reviewed on: 6th August 2021
Allison Bale's avatar
Allison Bale

Helpful and friendly

5
Payplan have always done everything they can to tailor the plan to our needs. Our circumstances have changed a few times while we have been with them and they have readily adapted to help as much as possible. They are also friendly and appear to care about our wellbeing Reviewed on: 6th August 2021
Anthony Robinson 's avatar
Anthony Robinson

Worry over

5
They have been wonderful with my debt management could not have coped without there help and understanding brilliant company Reviewed on: 6th August 2021
Daniel's avatar
Daniel

Understanding

5
No judgement willing to help and great customer service Reviewed on: 6th August 2021
Elaine Whiteford's avatar
Elaine Whiteford

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