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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Payplan has helped me enormously

5
Hugely under pressure with debt it severely affected my mental health as felt there was no way out. Payplan has helped me so much. Taken the pressure off me consolidated everything so I can make manageable payments. I m so grateful!!! Reviewed on: 6th August 2021
Nic C's avatar
Nic C

Very helpful and understanding

5
Payplan help me out each year and have done so for sometime, they take away a lot of pressure that being in debt brings, and without them I don't know what I would have done. Reviewed on: 6th August 2021
Stuart Townsend's avatar
Stuart Townsend

Very helpful and understanding

5
Found them very helpful and nice to deal with Reviewed on: 6th August 2021
E Smith's avatar
E Smith

Excellent service

5
Since I asked for their help they have proved to an excellent service Reviewed on: 6th August 2021
Thomas holds worth 's avatar
Thomas holds worth

Good customer service. The staff are friendly and helpful.

5
The staff have been very helpful and supportive in helping me to manage my debts. They are non judgemental and give good advice and solutions to help me through the best option to manage my debts. Reviewed on: 6th August 2021
Jennifer Richards's avatar
Jennifer Richards

Fantastic

5
Really helpful when we were in a very stressful situation. Easy to use App. Reviewed on: 6th August 2021
Louise Forrester's avatar
Louise Forrester

Professional but caring

5
Payplan staff are very professional, great communicators, organised, understanding and caring, after finding myself in an extremely stressful time in my life, Payplan staff immediately reassured me and resolved my immediate stress. Throughout my time with payplan I have felt completely in control of my finances. I can't praise them enough. Reviewed on: 6th August 2021
Jacqui Blackburn's avatar
Jacqui Blackburn

Very helpful and organized

5
I have been using Payplan for around 10 years and they have always been spot on with their help with keeping things on the straight and narrow Reviewed on: 6th August 2021
Chris's avatar
Chris

Payplan

5
Every call has always been handled with the utmost professionalism, compassion and understanding. This would be a well deserved award for a well deserved company. Reviewed on: 6th August 2021
Lisa Jayne's avatar
Lisa Jayne

Excellent service

5
They have helped me in so many ways I was in over 20,000 worth of debt and payplan has helped me stay on track with a suitable budget for myself and my creditors if I have had a month to forget and not much money there's always someone to talk and help me out of that months situation. Reviewed on: 6th August 2021
Paul niker's avatar
Paul niker

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