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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

fantastic and personal service

5
always comes back to you when you have questions, always reliable and great to deal with super helpful always Reviewed on: 6th August 2021
bmcg's avatar
bmcg

Financial solace

5
Very considerate handling of your various circumstances by providing apt solutions until proper resolution which you can be rest assured of. Reviewed on: 6th August 2021
Vilas Kalkar's avatar
Vilas Kalkar

Supportive but never judgemental.

5
Pay Plan have been so supportive and non-judgmental to me through some very financially tough times and very recently during latter part of the pandemic after I was made redundant and struggling and really stressed. Thanks Pay Plan. Reviewed on: 6th August 2021
Julia 's avatar
Julia

Relief

5
Such a relief to get it all dorted Reviewed on: 6th August 2021
Helen's avatar
Helen

Support from the start and still supporting

5
I was incredibly in debt many years ago. They sorted things with my creditors, reassured and supported me and are still supporting me. I cannot thank them enough. Reviewed on: 6th August 2021
boothronald@yahoo.co.uk's avatar
[email protected]

Felt supported and back in control of my finances

5
I have been with Payplan for a few years now and their support and help in sorting my debt, has really helped me to feel like I am back in control of my finances. It has also changed my whole view of money and managing finances. The company and the people who work for them are amazing, empathetic, kind, supportive and knowledgable when dealing with customers like myself. I never felt like a number and felt like an individual - I couldn't recommend them more. I got my life back - thank you! Reviewed on: 6th August 2021
Lesley's avatar
Lesley

Always there to help me when I'm worried

5
The team at PayPlan have supported me when I wasn't sure about my finances and made it easy to get things in order. Whenever I have a question they respond quickly and offer great information for me to think about. If it wasn't for them I wouldn't be building my credit back up. Reviewed on: 6th August 2021
Lawrence Hall's avatar
Lawrence Hall

Fantastic service

5
They help you feel less stressed and depressed dealing with debtors and coming up with a manageable debt plan. I felt suicidal until i found payplan and with their help im now 10k less on debt. I thoroughly recommend Pay Plan. Reviewed on: 6th August 2021
Sharon Newman's avatar
Sharon Newman

Excellent service

5
Excellent service and support, helped me so much with my debts Reviewed on: 6th August 2021
MarkH's avatar
MarkH

Brilliant customer service

5
Always treated with respect never made to feel useless that you couldn't manage your money . Always so helpful and kind . Reviewed on: 6th August 2021
Emma 's avatar
Emma

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