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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

long planning

5
I have been with Payplan 5 years and it has been great . The team is very professional and always willing to support and very patient. There is always a chance to review financial plan or pause it if there is a difficult situation . Reviewed on: 4th August 2021

Very understanding help to get my life back ontrack

5
Up to my eyes in debt took around 10years and nearly debt free .thanks to pay plan and all there help . Reviewed on: 4th August 2021

Life Saver

5
When things were very dark in my life and there was no light at the end of the tunnel, to my rescue came Payplan . Turned my life around and I will forever be thankfull for the exceptional help and advice that they gave me through a very difficult period in my life! I wish you all the best and hope you get this Award. Reviewed on: 4th August 2021

Best customer services

4
Very good customer experience, they updated every year Reviewed on: 4th August 2021

Hard times

5
Really helped me when things were bleak I’m still here. Reviewed on: 4th August 2021

PEACE OF MIND WITHOUT FEES

5
I discovered Payplan after listening to a BBC local radio consumer programme. The guest money expert advised listeners that debt management companies should not charge a fee for their services. So I called Payplan and they sorted my transfer over from a fee charging company. Now I can see an end to my years of financial struggles. Just an annual review and repayments based on any changes in my circumstances and no further fuss. As it's now all done online, I have permanent access to my account and am very pleased with every aspect of my plan. If you're overwhelmed by debt and can't find a way forward, I beg you to talk to these guys for peace of mind. The best help outside of a lottery win! Reviewed on: 4th August 2021

Over commitments

5
I have been rescued from dept collectors by Payplan Reviewed on: 4th August 2021

Given my life back

5
Payplan has been a part of my life for the past few years, it has enabled me to have a better quality of life. Customer service is of high standard. Exceptional debt solutions company. Reviewed on: 4th August 2021

Turned despair into hope

5
When the problems first began and I was going through an awful time, the advisers at PayPlan gave me confidence that I could get through the problems. They have always been understanding and helpful and have never been in the slightest judgmental. Reviewed on: 4th August 2021

Peace of mind

5
Payplan helped me to solve my debts in a way I could afford, taking the dreadful stress off me. They helped me to rebuild my life. Reviewed on: 4th August 2021

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