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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Life with debt

5
Pay plan have been excellent I had £32,000 of debt and only have about £6000 left and will debt free. In less than 2years I had peace of mind that my debts were being paid at a manageable rate and could get on with my life without the worry of debts. The debt advisors were brilliant and very helpful Reviewed on: 4th August 2021

The relief

5
Payplans motto is "help you live again" this is so very true, I have been treated with respect and fairness at all times. I had been worried and struggling with debt for a long time and saw no way out of it, until I contacted PayPal. I have recommended them to friends and family. Reviewed on: 4th August 2021

Amazing

5
I have found PayPal to be amazing , they have taken the stress of my mounting finances out of my hands and they distribute the money for me. They are helpful snd very efficient anytime I’ve had to ring also Reviewed on: 4th August 2021

A lifeline

5
Payplan have been absolutely amazing, after purchasing a property before the crash of 2007 and getting heavily into debt following repairs needing done to the property I was struggling each month to the point of not answering calls or opening letters. After months upon months of debt letters and sleepless nights I finally plucked up the courage to call payplan. I was so embarrassed and didn't know what to expect. From first contact Payplan were so friendly and put me at ease with no judging. They explained all options to me and how I could freeze my debt and pay it off in manageable installment, stopping all letters and phone calls. They took details of all creditors and liased with them all so that I could enter an agreement to stop all interest. I have been with payplan now for 10 years and could not fault them. Each year we do an annual review, and even after I was made redundant they helped me until I gained employment again. I now only have a few years remaining on my plan. Without Payplan I'm not sure what would of happened, would recommend them to anyone who finds themselves in the same position as I did. Reviewed on: 4th August 2021

Reassuring debt support

5
Made me feel human again non judgmental about my debt and gave me confidence that I could manage my situation and pay off all my creditors Reviewed on: 4th August 2021

In the most difficult time of my life with my depts

5
I called Payplan and their experienced staff talked through my budget and my circumstances over the telephone and assured me solution. Today I thank all the staff at Payplan as they took all the stress off my shoulders and showed me a new pathway. So glad you are there for difficult times for people facing debts problem. Yes, yes, million times yes definitely recommend you. Thank you for putting smile back on my face. Reviewed on: 4th August 2021

Eased my stress level

5
There’s nothing more stressful than expecting every knock on the door to be the bayliff. Pay plan helped me incredibly by speaking to my creditors and arranging an affordable payment schedule. This has changed over the years both up and down due to changes in my employment, but each time they have been understanding and extremely helpful. Reviewed on: 4th August 2021

Sometimes you just need a little help.

5
This company helped us enormously moneyadvice, helping to take off the pressure but finding the answer to you finances to address your individual needs speaking and dealing with company’s directly and cordinating the fair payments you can afford knowing Thea ousts could be small but be fair you were addressing your financial commitments to your debts it is assessed yearly with a financial review,to consider affordability on both sides. Reviewed on: 4th August 2021

Pressure relief

5
After falling into debt a few years ago due to bad advice and immaturity, we thought we had nowhere to go . We were being harassed by creditors at every turn and this began to effect my health as well as our marriage.. Then we were directed to Payplan and the future suddenly got brighter. We accepted we were responsible for our debts and with Payplan's assistance we have been steadily paying back what we owe without being hounded by creditors and debt collection agents. This my sound clichéd but Payplan saved my marriage and possibly my life . Reviewed on: 4th August 2021

Saved my life!

5
I was in a really bad place financially and personally. A friend told me about Payplan. They changed my life. I was able to plan for my future and pay my debts off at the same time. Reviewed on: 4th August 2021

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